Measuring Our Progress

We collect and analyze data across key areas affecting people and the environment.

Data plays a central role in evaluating our progress and improving our programs. We use data to understand trends, gain insights into issues and identify new opportunities to make improvements. The tables below present data across four key categories: factory working conditions, employees, communities and environmental performance.

Working Conditions at Garment Factories that Make Gap Inc. Branded Clothing
Independent Factories
Supplying Branded Clothing to Gap Inc. Brands
2011 2012 2013 2014 2015 2016
# of Factories Active During the Full Fiscal Year 986 957 856 854 795 765
% of Active Full Year Factories Assessed 98.7% 96.4% 97.4% 99.6% 97.9% 95.6%
     
# of Assessed Factories Active During Part of the Fiscal Year 2011 2012 2013 2014 2015 2016
All Sourcing Countries 1255 1178 1152 1083 1003 933
    % Change from prior year   -6% -2% -6% -7% -7%
     
New Factory Evaluations and Approvals  2011  2012  2013  2014  2015 2016
All Sourcing Countries            
    # of new factories evaluated 210 200 240 163 141 129
    % approved 83% 71% 66% 60% 82% 78%
    % pending       21% 2% 7%
     
Share of Sourcing Unit Volume from Preferred Supplier Factories 2011 2012 2013 2014 2015 2016
All Sourcing Countries       56% 65% 70%
     
 Factory Ratings (Active factories at Year End) 
Green - Good, Yellow - Fair, Red - Action Required  
2011 2012 2013 2014 2015 2016
    # of factories 1178 1078 1019 1107 915 875
       Green (dark) 15.4% 13.5% 11.6% 12.2% 42.3% 35.0%
       Green (light) 35% 35.9% 34% 32.9%
       Yellow 30.8% 34.9% 38.1% 36.2% 39.2% 48.9%
       Red 18.8% 15.8% 16.4% 18.7% 18.5% 16.0%
(in 2015, we updated our ratings methodology to one green level)
 
Code of Vendor Conduct (COVC) Issues at Assessed Factories Supplying Branded Clothing to Gap Inc.  
       2015-2016 Findings and Resolution      
       2011-2014 Findings      
Employees
Gap Inc. Owned Facilities
U.S. Ethnic Breakdown 2011 2012 2013 2014 2015 2016
White            
        All 57% 54% 53% 51% 50% 48%
        Management 75% 75% 75% 74% 73% 72%
        New Hires 57% 53% 51% 49% 46% 44%
Asian            
        All 6% 6% 6% 6% 7% 7%
        Management 8% 8% 9% 9% 9% 10%
        New Hires 5% 5% 6% 6% 6% 6%
Black            
        All 17% 18% 19% 19% 19% 19%
        Management 6% 7% 6% 6% 7% 6%
        New Hires 18% 22% 23% 24% 24% 24%
Hispanic            
        All 17% 18% 18% 20% 20% 21%
        Management 9% 9% 9% 10% 10% 10%
        New Hires 14% 15% 16% 17% 18% 19%
Other Minority            
        All 3% 4% 4% 4% 4% 5%
        Management 1% 1% 1% 1% 1% 2%
        New Hires 5% 5% 5% 5% 6% 6%
Minorities            
        All 43% 46% 47% 49% 50% 52%
        Management 25% 25% 25% 26% 27% 28%
        New Hires 43% 47% 49% 51% 54% 56%
* U.S. full-time and part-time, non-seasonal employees. Data on ethnic diversity not available outside the U.S.            
     
Global Gender Representation 2011 2012 2013 2014 2015 2016
VP & Above            
       Women 49% 47% 49% 46% 49% 51%
       Men 51% 53% 51% 54% 51% 49%
Director / Sr. Director            
       Women 59% 59% 59% 59% 59% 61%
       Men 41% 41% 41% 41% 41% 39%
Manager / Sr. Manager            
       Women 61% 60% 61% 60% 60% 61%
       Men 39% 40% 39% 40% 40% 39%
Store Management            
       Women 69% 69% 69% 68% 69% 68%
       Men 31% 31% 31% 32% 31% 32%
New Hires            
       Women 71% 70% 70% 72% 73% 74%
       Men 29% 30% 30% 28% 27% 26%
Overall            
       Women 73% 73% 73% 74% 74% 75%
       Men 27% 27% 27% 26% 26% 25%
     
U.S. Promotion Rates by Gender & Position 2011 2012 2013 2014 2015 2016
VP & Above            
        Women 12% 3% 8% 8% 10% 3%
        Men 7% 7% 3% 5% 13% 7%
Director / Sr. Director            
        Women 9% 7% 12% 9% 12% 10%
        Men 7% 7% 9% 11% 10% 12%
Manager / Sr. Manager            
        Women 11% 14% 13% 13% 16% 16%
        Men 9% 14% 14% 13% 15% 14%
Professional            
        Women 7% 7% 7% 7% 6% 7%
        Men 7% 7% 7% 8% 7% 8%
Overall            
        Women 7% 7% 7% 7% 7% 7%
        Men 7% 7% 7% 8% 8% 8%
     
Global Share of Open Positions Filled by Internal Hires 2011 2012 2013 2014 2015 2016
    VP & Above 75% 60% 71% 57% 70% 71%
    Director / Sr. Director 72% 65% 67% 65% 65% 64%
    Manager / Sr. Manager 65% 56% 57% 60% 58% 59%
    Store Management 57% 53% 53% 52% 53% 49%
    Overall (including Store Associates) 15% 15% 15% 15% 14% 15%
     
Employee Benefits (U.S. data only) 2011 2012 2013 2014 2015 2016
Health & Wellness Benefits            
% of employees participating in Gap Inc. medical plans (available to all full-time employees)   80% 80% 80% 80% 80%
% of health care coverage for coverage costs for eligible employees paid by Gap Inc.   78% 78% 77% 77% 78%
% of health care coverage for coverage costs for eligible employees' spouses and dependents paid by Gap Inc.   71% 71% 70% 69% 68%
     
Financial Benefits            
GapShare 401(k) Plan 2011 2012 2013 2014 2015 2016
    % of eligible employees participating 90% 80% 73% 74% 71% 71%
Employee Stock Purchase Plan (ESPP) 2011 2012 2013 2014 2015 2016
    # of employees participating 7,264 6,926 6,983 6,930 5,453 5,421
    # of shares of common stock purchased 1,301,166 960,930 811,221 798,796 949,751 1,260,362
     
Work-Life Balance & Lifestyle Programs 2011 2012 2013 2014 2015 2016
Wellness Programs   3,300 1,900 5,101 6,115 3,001
Commuter Benefits 2011 2012 2013 2014 2015 2016
    # of employees participating   36,000 39,000 41,300 34,934 33,192
    Employee savings   $1,562,256 $1,334,203 $1,296,511 $1,663,623 $1,712,586
Tuition Reimbursement 2011 2012 2013 2014 2015 2016
    # of employees benefitting   1,160 1,099 1,109 330 320
    Total reimbursed for employees   $1,100,265 $1,010,874 $1,326,038 $614,484 $576,972
    Average reimbursement per employee   $1,760 $1,752 $1,196 $1,862 $1,803
Employee savings from merchandise discount program   $100,500,000 $72,000,000 $67,100,949 $60,651,713 $60,567,304
     
Community Investment Benefits            
Gift Match  2011  2012  2013  2014 2015 2016
    # of employees participating 4,600 4,300 3,300 2,950 3,716 2,346
    Gap Inc. donation to non-profits $2,400,000 $2,300,000 $2,100,000 $1,300,000 $1,335,298 $1,289,275
Money for Time            
    Gap Inc. donation to non-profits $308,000 $291,000 $290,000 $426,000 $342,500 $232,720
Board Service Match            
    Gap Inc. donation to non-profits $240,000 $275,000 $85,000 $100,000 $708,000 $48,975
Field Team Grant            
    Gap Inc. and Gap Foundation grants to non-profits $855,000 $933,000 $978,000 $996,000 $708,000 1,131,900
     
Workplace Health & Safety Data (U.S. data only) 2011 2012 2013 2014 2015 2016
# of Gap Inc. Employees            
    Retail stores 95,888 86,369 89,972 109,595 109,011 87,283
    All other locations 8,230 11,793 11,155 15,848 15,641 11,303
    Total 104,118 98,162 101,127 125,443 124,652 98,586
Workers' Comp Claims            
    Retail stores 1,688 1,601 1,541 1,370 1,371 1,279
    All other locations 147 197 130 210 229 258
    Total 1,885 1,798 1,671 1,580 1,600 1,537
Time Loss Claims            
    Retail stores 200 213 162 137 197 310
    All other locations 50 44 33 33 69 128
    Total 197 257 195 170 226 438
Hours of Exposure            
    Retail stores 84,022,098 76,355,561 77,416,881 88,025,354 83,678,276 75,520,520
    All other locations 12,761,651 19,744,123 21,611,996 19,477,284 29,191,610 19,322,055
    Total 96,783,749 96,099,684 99,028,877 107,502,638 112,869,886 94,842,575
Rate of Injury Per 200,000 Hours Worked            
    Retail stores 4.02 4.19 3.98 3.11 3.28 3.39
    All other locations 2.3 2 1.2 2.16 1.57 2.67
    Average 3.9 3.74 3.37 2.63 2.84 3.03
Safety/Injury Incident Reports            
    Retail stores 6,858 7,101 6,815 7,067 6,289 6,125
    All other locations 591 386 1,164 553 708 677
    Total 7,449 7,487 7,979 7,620 6,997 6,802
Occupational Injury-related Fatalities            
    Retail stores 0 0 0 0 0 0
    All other locations 0 0 0 0 0 0
    Total 0 0 0 0 0 0
    Experience modification factor 0.87 0.74 0.75 0.68 0.64 0.71
     
Community
Community Leaders 2011 2012 2013 2014 2015 2016
# of Community Leaders   1,600 3,184 3,450 2,520 2,207
# of Community Leaders with Long-term Non-Profit Partners   132 677 899 1,745 1,669
     
Employee Volunteering 2011 2012 2013 2014 2015 2016
# of Employee Volunteers 59,700 74,300 50,300 39,800 33,000 31,000
    # of Employees 126,345 132,941 131,625 133,791 126,088 98,586
    % of Employees Volunteering 47% 56% 38% 30% 26% 31%
     
# of Hours Volunteered 433,204 459,600 502,510 558,576 504,378 417,968
    # of Hours Per Volunteer 7.3 6.2 10 14 17 15
    # of Hours Per Employee 3.4 3.5 3.8 4.2 4 4
(*Full- and part-time, non-seasonal employees)            
     
Youth 2011 2012 2013 2014 2015 2016
# of Youth Who Received Job Training Through This Way Ahead to Date (cumulative totals) 767 1,027 1,317 1,620 2,042 3,713
     
Financial Donations 2011 2012 2013 2014 2015 2016
Employee Participation $4,620,000 $4,330,000 $3,350,000 $3,170,000 $2,569,955 $1,700,795
     
Total Value of Employee Giving 2011 2012 2013 2014 2015 2016
Total Value to Community from Employee Time and Money $15,893,072 $16,312,489 $17,002,782 $17,251,648 $17,274,553 $14,355,055
Total Gap Inc. and Gap Foundation Giving $32,300,000 $27,300,000 $28,800,000 $27,480,000 $29,065,283 $20,341,167
Environment
Energy Consumption 2011 (U.S.) 2012 (U.S.) 2013 (U.S.) 2014 (U.S.) 2014 (Global) 2015 (Global) 2016 (Global)
Energy consumption from operations (thousand MWh)*/** 1,014 966 952 928 1,168 1,167 1,101
By building type              
        Headquarters**** 53 50 62 58 67 57 53
        Distribution Centers 126 126 123 113 121 141 131
        Stores 835 790 767 757 980 969 917
By region              
        Americas         1,019 978 919
        Europe, Middle East, and Africa (EMEA)         63 63 54
        Asia Pacific         86 126 129
By source              
        Direct sources (corresponds with Scope 1 emissions) 131 101 137 144 171 161 130
       Natural gas 127 96 133 139 166 149 126
       Jet fuel 2 2 2 2 2 2 3
       #2 Fuel oil 1 1 1 1 1 3 0
       Propane 2 2 1 2 2 2 1
Indirect sources (corresponds with Scope 2 emissions) 883 865 815 784 996 1,059 971
       Electricity 883 864 811 780 992 1,004 963
       Chilled Water 1 1 1 1 1 1 2
       Steam 0 1 2 3 3 6 7
Annual reduction rate in operational energy consumption (%) -5% -5% -1% -3% N/A*** 0% -6%
Energy consumption intensity (million KWh/million square feet) 21.79 20.99 22.01 22.14 22.78 26.73 25.96
Energy consumption per $ revenue (KWh/USD) 0.069 0.066 0.061 0.057 0.071 0.074 0.071 
      
Greenhouse Gas (GHG) Emissions 2011 (U.S.) 2012 (U.S.) 2013 (U.S.) 2014 (U.S.) 2014 (Global)  2015 (Global)  2016 (Global)
Total Greenhouse gas emissions (metric tonnes CO2e, corresponds with Scopes 1, 2, and 3)*/** 562,880 512,048 491,100   720,487  1,078,782 1,087,592 
Greenhouse gas emissions (metric tonnes CO2e) (corresponds with Scopes 1 and 2)*/** 486,874 444,045 422,272 407,454 499,859  481,122 447,687 
Reduction rate from 2008 goal (%, for Scopes 1 and 2 only) -21% -28% -31% -34%    Baseline  -6.95%
    Scope 1 GHG emissions (metric tonnes CO2e) 23,867 18,474 25,024 26,293 31,275  28,495 23,810 
       By building type              
          Headquarters**** 1,842 1,589 1,855 1,739 1,780 1,466  1,559 
          Distribution Centers 4,791 4,728 5,362 5,328 6,118  6,885  5,556
          Stores 17,235 12,157 17,807 17,807 23,378  20,144 16,696 
       By region              
          Americas         29,843  25,125 21,711 
          Europe, Middle East, and Africa (EMEA)         1,433 1,503 746
          Asia Pacific           1,866 1,354
       By source              
          Natural gas 22,915 17,442 24,033 25,165 30,046  27,006 22,813 
          Jet fuel 439 492 540 564 564  425 704 
          #2 Fuel oil 194 213 213 213 213  692
          Propane 320 326 238 351 452  372 290 
    Scope 2 GHG emissions (metric tonnes CO2e) 463,006 425,571 397,248 381,161 468,584  452,627 423,877 
       By building type              
          Headquarters**** 15,614 13,214 18,850 18,308 23,116 18,916  15,894 
          Distribution Centers 52,598 48,843 45,319 39,208 41,178  41,054 39,598 
          Stores 394,795 363,515 333,080 323,646 404,290  392,658 368,386 
       By region              
          Americas         393,926  360,627 331,032 
          Europe, Middle East, and Africa (EMEA)         21,077  20,795 19,429 
          Asia Pacific         53,582  71,205 73,417 
       By source              
          Purchased electricity for operations 462,856 425,461 396,390 379,978 467,400  450,523 421,501 
          Chilled Water 119 111 260 199 199  264 273 
          Steam 32 0 598 984 984  1,841 2,103 
    Scope 3 GHG emissions (metric tonnes CO2e) 76,006 68,003 68,828   220,628  597,660 639,905 
       By source              
          Upstream tranportation and distribution 65,399 53,808 54,421   169,402 549,110  570,218 
          Business travel 10,607 14,195 14,407   21,921 15,627 32,598 
          Franchise         29,305 32,923  37,089 
Greenhouse gas emissions from Tier 1 suppliers (metric tonnes CO2e)*****         3,389,899  4,354,461  
Greenhouse gas emissions per $USD revenue (metric tonnes CO2e/million $USD revenue, corresponds with Scopes 1, 2, and 3) 33.21 30.52 26.98 25.23 30.41 30.45   28.85
      
Water 2011 (U.S.) 2012 (U.S.) 2013 (U.S.) 2014 (U.S.) 2014 (U.S.)  2015 (U.S.)  2016 (U.S.)
Water consumption from operations (million m3) 1.91 1.78 1.22 1.19    1.14  1.07
  2011 (Global) 2012 (Global) 2013 (Global)   2014 (Global)  2015 (Global)  2016 (Global)
Water consumption from Tier 1 suppliers (million m3) *****         83  85  
Number of denim laundries participating in the Water Quality Program 77 65 69   47  63  63
% of denim laundries passing annual Water Quality Program test ****** 83% 90% 99%   81%  100%  100%
      
Supplier Participation in Sustainable Apparel Coalition (SAC) Higg Index 2011 (Global) 2012 (Global) 2013 (Global)   2014 (Global)  2015 (Global)  
# of Tier 1 suppliers responding to SAC Higg Index survey 26 234 235   454 527  
% of Tier 1 suppliers responding to SAC Higg Index survey         45% 58%   
# of Tier 2 suppliers responding to SAC Higg Index survey         16 19  
% of Tier 2 suppliers responding to SAC Higg Index survey         8% 3.38%   
      
* 2011, 2012 and 2013 data was restated in 2014 as a result of refined site lists and greater visibility into open and close dates. Restated data only varies from previously reported data by approximately 1%.
** Gap Inc. measured global energy and emissions data for the first time in 2014. Previous years covered only the U.S. and Puerto Rico.
*** No reduction rate could be calculated for 2014 since this was the first year Gap Inc. reported on global energy and GHG data.
**** Headquarters scope includes corporate, field and headquarter offices and call centers.
***** Data is self-reported by Tier 1 strategic suppliers and includes extropolated data for suppliers who did not report.
****** In 2014, the percentage of facilities passing the Water Quality Program decreased to 81% from 98% in 2013. Because our updated WQP policies and procedures were only approved and implemented in July 2014, the WQP 2014 program only started in August, several months later than scheduled. This means that laundries had far less time to prepare and finish the testing. All facilities passed the WQP by March 2015.