Measuring Our Progress

We collect and analyze data across key areas affecting people and the environment.

Data plays a central role in evaluating our progress and improving our programs. We use data to understand trends, gain insights into issues and identify new opportunities to make improvements. The tables below present data across four key categories: factory working conditions, employees, communities and environmental performance.

Working Conditions at Garment Factories that Make Gap Inc. Branded Clothing
Independent Factories
Supplying Branded Clothing to Gap Inc. Brands
2011 2012 2013 2014
# of Factories Active During the Full Fiscal Year 986 957 856 854
% of Active Full Year Factories Assessed 98.7% 96.4% 97.4% 99.6%
     
# of Assessed Factories Active During Part of the Fiscal Year 2011 2012 2013 2014
All Sourcing Countries 1255 1178 1152 1083
    % Change from prior year   -6% -2% -6%
Top 3 Sourcing Regions (by unit volume of Gap Inc. branded clothing) 984 955 952 968
    % Change from prior year   -3% -0.3% 2%
Top 3 Regions as % of All Sourcing 78% 81% 83% 89%
Other Sourcing Regions 271 223 200 115
    % Change from prior year   -18% -10% -43%
Top 3 Regions as % of All Sourcing 22% 19% 17% 11%
     
New Factory Evaluations and Approvals  2011  2012  2013  2014
All Sourcing Countries        
    # of new factories evaluated 210 200 240 163
    % approved 83% 71% 66% 60%
    % pending       21%
Top 3 Sourcing Regions        
    # of new factories evaluated 164 163 195 143
    % approved       59%
    % pending       22%
Other Sourcing Countries        
    # of new factories evaluated 46 37 45 20
    % approved       65%
    % pending       15%
     
Share of Sourcing Unit Volume from Preferred Supplier Factories 2011 2012 2013 2014
All Sourcing Countries       56%
Top 3 Sourcing Regions       52%
     
Factory Ratings (assessed factories supplying Gap Inc. branded clothing)
Dark Green - Excellent, Light Green - Good,
Yellow - Fair, Red - Action Required
       
All Sourcing Regions 2011 2012 2013 2014
    # of factories 1178 1078 1019 1107
       Dark Green 15.4% 13.5% 11.6% 12.2%
       Light Green 35% 35.9% 34% 32.9%
       Yellow 30.8% 34.9% 38.1% 36.2%
       Red 18.8% 15.8% 16.4% 18.7%
     
Top 3 Sourcing Regions (by unit volume of Gap Inc. branded clothing) 2011 2012 2013 2014
    # of factories 951 888 876 941
       Dark Green 13% 10.4% 8.6% 7.7%
       Light Green 33.5% 35.6% 33.1% 31.6%
       Yellow 32.7% 36.9% 41.1% 40%
       Red 20.7% 17.1% 17.2% 20.8%
     
Other Sourcing Regions 2011 2012 2013 2014
    # of factories 227 190 143 166
       Dark Green 25.1% 27.9% 30.1% 38%
       Light Green 41% 37.4% 39.2% 40.4%
       Yellow 22.9% 25.3% 19.6% 15.1%
       Red 11% 9.5% 11.2% 6.6%
     
By Region for Top 3 Sourcing Regions:        
    Greater China 2011 2012 2013 2014
    # of factories 292 302 286 308
       Dark Green 14% 11.3% 9.8% 8.1%
       Light Green 29.1% 34.8% 35.7% 36%
       Yellow 33.6% 30.8% 33.6% 34.4%
       Red 23.3% 23.2% 21% 21.4%
     
    South Asia 2011 2012 2013 2014
    # of factories 347 305 299 302
       Dark Green 8.4% 5.6% 6.7% 6.6%
       Light Green 32.9% 34.4% 30.8% 31.1%
       Yellow 36% 46.2% 50.2% 44%
       Red 22.8% 13.8% 12.4% 18.2%
     
    Southeast Asia 2011 2012 2013 2014
    # of factories 312 281 291 331
       Dark Green 17.3% 14.6% 9.3% 8.2%
       Light Green 38.5% 37.7% 33% 27.8%
       Yellow 28.2% 33.5% 39.2% 41.4%
       Red 16% 14.2% 18.6% 22.7%
     
Other Sourcing Regions        
Africa and Middle East 2011 2012 2013 2014
    # of factories 35 33 26 25
       Dark Green 9% 12% 3.8% 4%
       Light Green 3% 12% 15% 24%
       Yellow 49% 39% 42% 44%
       Red 40% 36% 38% 28%
     
Europe 2011 2012 2013 2014
    # of factories 28 29 16 16
       Dark Green 32% 48% 50% 50%
       Light Green 36% 24% 31% 43.8%
       Yellow 32% 24% 19% 6.3%
       Red 0% 3% 0% 0%
     
Latin America and Caribbean 2011 2012 2013 2014
    # of factories 97 91 61 56
       Dark Green 35% 59% 48% 48.2%
       Light Green 42.2% 29% 34% 35.7%
       Yellow 18.9% 12% 15% 10.7%
       Red 4% 0% 3% 5.4%
     
North Asia 2011 2012 2013 2014
    # of factories 75 64 63 32
       Dark Green 4% 2.9% 5% 3.1%
       Light Green 44% 48% 44% 81.3%
       Yellow 37% 42% 43% 15.6%
       Red 15% 6% 8% 0%
     
United States and Canada 2011 2012 2013 2014
    # of factories 36 33 34 37
       Dark Green 58% 55% 74% 70.3%
       Light Green 31% 30% 18% 21.6%
       Yellow 11% 12% 9% 5.4%
       Red 0% 0% 0% 2.7%
     
Code of Vendor Conduct (COVC) Issues
at Assessed Factories Supplying Branded Clothing to Gap Inc.
       
All Sourcing Regions 2011 2012 2013 2014
# of factories 1255 1178 1152 1083
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours and conditions
       regulations
4.5% 4.9% 4.3% 2.8%
       Employs worker below the legal minimum age or 15, whichever is higher 0.6% 0.4% 0.5% 0.4%
    Forced Labor        
       Uses involuntary labor 0.2% 0.3% 0% 0.6%
    Discrimination        
       Discriminatory distribution of wages and benefits 0.2% 0.3% 0.5% 0.5%
       Discriminatory hiring policy 2.6% 2.2% 2% 1.9%
    Working Hours        
       Does not allow workers to refuse overtime 2.2% 2.8% 3.3% 2.3%
       Does not provide 1 day off in 7 15.5% 17.7% 24.1% 25.9%
    Wages & Benefits        
       Does not pay overtime and incentives as required 15.5% 17.7% 17.4% 17.9%
       Does not provide understandable wage statement 14.3% 15.2% 16.1% 12.9%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 9.1% 10% 8.6% 10.6%
       Does not prohibit physical punishment or coercion 0.5% 0.3% 0.3% 0.6%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 3.1% 3.6% 5.1% 10.2%
       Penalizes workers efforts to organize 0% 0% 0.6% 1.6%
    Contract Labor Regulations        
       Employee contract in home country 0.3% 0.3% 0.2% 0.2%
       Return fee 0.4% 0.2% 0.3% 0.1%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 25.9% 31.3% 29.1% 31.3%
       Does not provide sufficient lighting 4.6% 3.1% 3% 2.3%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 52.4% 53.1% 53.7% 52%
    Dormitory & Canteen        
       Does not maintain clear exit routes 1.4% 2.5% 1.5% 1.1%
       Does not provide individual mats or beds 0.6% 0.5% 0.1% 0.1%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0.6% 0.3% 0.2% 0.1%
       Factory has not established a contractor monitoring system 0.8% 0.3% 0.3% 0.5%
    Legal & Customer Requirements        
       Does not allow unrestricted access 25.3% 24.1% 24% 22.7%
    EMS (Environmental Management System)        
       Does not have an EMS 40.6% 42.4% 37% 37%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
11% 10.2% 7.4% 8.1%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 47.2% 45.4% 46.5% 46.6%
     
Top 3 Sourcing Regions Combined
(by unit volume of Gap Inc. branded clothing)
2011 2012 2013 2014
# of factories 984 955 952 968
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours and conditions
       regulations
5.6% 6.1% 5% 3.1%
       Employs worker below the legal minimum age or 15, whichever is higher 0.7% 0.5% 0.6% 0.3%
    Forced Labor        
       Uses involuntary labor 0.2% 0.3% 0% 0.4%
    Discrimination        
       Discriminatory distribution of wages and benefits 0.1% 0% 0.2% 0.2%
       Discriminatory hiring policy 1.6% 2% 2.4% 1.9%
    Working Hours        
       Does not allow workers to refuse overtime 1.6% 2.5% 3.3% 1.7%
       Does not provide 1 day off in 7 17.7% 19.5% 27.5% 26.3%
    Wages & Benefits        
       Does not pay overtime and incentives as required 18.1% 20.1% 19.4% 16.8%
       Does not provide understandable wage statement 15% 15.5% 16.3% 10.3%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 8.6% 10.6% 9.2% 9.3%
      Does not prohibit physical punishment or coercion 0.5% 0.4% 0.4% 0.5%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 3.9% 4% 5.8% 9.6%
       Penalizes workers efforts to organize 0% 0% 0.5% 1.4%
    Contract Labor Regulations        
       Employee contract in home country 0.3% 0.1% 0% 0.1%
       Return fee 0.3% 0.1% 0.2% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 25.9% 32% 29.2% 27.6%
       Does not provide sufficient lighting 5.8% 3.7% 3.3% 2.3%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 57% 56.4% 58.6% 51.2%
    Dormitory & Canteen        
       Does not maintain clear exit routes 1.5% 2.8% 1.8% 1%
       Does not provide individual mats or beds 0.7% 0.6% 0.1% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0.7% 0.4% 0.2% 0.1%
       Factory has not established a contractor monitoring system 1% 0.4% 0.4% 0.5%
    Legal & Customer Requirements        
       Does not allow unrestricted access 27.1% 25.4% 26.4% 21.5%
    EMS (Environmental Management System)        
       Does not have an EMS 45.5% 47.4% 42.3% 36.5%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
13.5% 11.8% 8.8% 8.5%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 50.4% 48.8% 50.3% 45.8%
     
Other Sourcing Regions Combined
(by unit volume of Gap Inc. branded clothing)
2011 2012 2013 2014
# of factories 271 223 200 115
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours and conditions
       regulations
0.4% 0% 0.5% 0%
       Employs worker below the legal minimum age or 15, whichever is higher 0% 0% 0% 0.9%
    Forced Labor        
       Uses involuntary labor 0.4% 0.4% 0% 1.7%
    Discrimination        
       Discriminatory distribution of wages and benefits 0.4% 1.3% 2% 2.6%
       Discriminatory hiring policy 6.3% 3.1% 0% 1.7%
    Working Hours        
       Does not allow workers to refuse overtime 4.4% 4% 3.5% 6.1%
       Does not provide 1 day off in 7 7.4% 9.9% 8% 6.1%
    Wages & Benefits        
       Does not pay overtime and incentives as required 5.9% 7.6% 8% 15.7%
       Does not provide understandable wage statement 11.8% 13.9% 14.5% 22.6%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 10.7% 7.6% 5.5% 20%
       Does not prohibit physical punishment or coercion 0.4% 0% 0% 0.9%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 0.4% 1.8% 1.5% 10.4%
       Penalizes workers efforts to organize 0% 0% 1% 1.7%
    Contract Labor Regulations        
       Employee contract in home country 0.4% 0.9% 1% 0.9%
       Return fee 0.7% 0.4% 0.5% 0.9%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 25.8% 28.3% 28.5% 33%
       Does not provide sufficient lighting 0.4% 0.4% 2% 0.9%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 35.4% 38.6% 30.5% 33%
    Dormitory & Canteen        
       Does not maintain clear exit routes 1.1% 0.9% 0% 0%
       Does not provide individual mats or beds 0% 0% 0% 0.9%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0% 0% 0% 0%
    Legal & Customer Requirements        
       Does not allow unrestricted access 18.8% 18.4% 12.5% 20.9%
    EMS (Environmental Management System)        
       Does not have an EMS 22.9% 20.6% 11.5% 13.9%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
1.8% 3.1% 0.5% 0%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 35.4% 32.7% 28% 27%
     
Top 3 Sourcing Regions by Region        
Greater China 2011 2012 2013 2014
# of factories 326 343 329 314
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
10.4% 9.3% 8.5% 6.7%
       Employs worker below the legal minimum age or 15, whichever is higher 1.2% 0.6% 0.6% 0.3%
    Forced Labor        
       Uses involuntary labor 0% 0% 0% 0%
    Discrimination        
       Discriminatory distribution of wages and benefits 0% 0% 0% 0%
       Discriminatory hiring policy 0.6% 0% 0% 0%
    Working Hours        
       Does not allow workers to refuse overtime 1.2% 0.9% 1.2% 0.3%
       Does not provide 1 day off in 7 23.9% 28.6% 28.9% 26.1%
    Wages & Benefits        
       Does not pay overtime and incentives as required 16.3% 21% 14.9% 13.4%
       Does not provide understandable wage statement 19.9% 22.4% 20.1% 13.1%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 7.7% 7.9% 5.5% 3.2%
       Does not prohibit physical punishment or coercion 0% 0% 0% 0%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 0.3% 0.3% 0% 0%
       Penalizes workers efforts to organize 0% 0% 0% 0%
    Contract Labor Regulations        
       Employee contract in home country 0% 0% 0% 0%
       Return fee 0% 0% 0% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 25.5% 36.7% 36.8% 32.5%
       Does not provide sufficient lighting 2.8% 2% 1.5% 1%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 56.4% 54.8% 52% 49%
    Dormitory & Canteen        
       Does not maintain clear exit routes 4.3% 7.6% 4.9% 2.9%
       Does not provide individual mats or beds 0.3% 0% 0% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0% 0% 0% 0%
    Legal & Customer Requirements        
       Does not allow unrestricted access 27.6% 25.7% 24% 22%
    EMS (Environmental Management System)        
       Does not have an EMS 62.6% 72.3% 63.2% 54.5%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
29.4% 21.3% 19.1% 18.2%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 62.9% 61.2% 60.5% 50.3%
     
South Asia 2011 2012 2013 2014
# of factories 361 284 317 313
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
4.2% 5.6% 3.2% 1.3%
       Employs worker below the legal minimum age or 15, whichever is higher 0% 0% 0.6% 0.6%
    Forced Labor        
       Uses involuntary labor 0.3% 0.4% 0% 1.3%
    Discrimination        
       Discriminatory distribution of wages and benefits 0.3% 0% 0% 0.3%
       Discriminatory hiring policy 0.3% 0.4% 0% 0%
    Working Hours        
       Does not allow workers to refuse overtime 1.1% 1.8% 1.9% 1%
       Does not provide 1 day off in 7 13.3% 14.8% 26.5% 30.7%
    Wages & Benefits        
       Does not pay overtime and incentives as required 26.9% 25.7% 20.2% 19.2%
       Does not provide understandable wage statement 10% 8.1% 5.4% 4.5%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 10.5% 14.8% 9.1% 14.7%
       Does not prohibit physical punishment or coercion 0.8% 1.4% 0.9% 1.6%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 4.2% 6.3% 6% 14.1%
       Penalizes workers efforts to organize 0% 0% 0.9% 1.6%
    Contract Labor Regulations        
       Employee contract in home country 0.3% 0.4% 0% 0.3%
       Return fee 0% 0% 0% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 28.8% 46.8% 31.2% 29.4%
       Does not provide sufficient lighting 6.4% 7.4% 3.2% 1.6%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 59.8% 68% 54.9% 48.2%
    Dormitory & Canteen        
       Does not maintain clear exit routes 0% 0% 0.3% 0.3%
       Does not provide individual mats or beds 1.7% 2.1% 0.3% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 1.9% 1.4% 0.6% 0.3%
       Factory has not established a contractor monitoring system 2.5% 1.1% 1.3% 1.3%
    Legal & Customer Requirements        
       Does not allow unrestricted access 30.5% 36.6% 28.7% 24.3%
    EMS (Environmental Management System)        
       Does not have an EMS 35.5% 38.7% 34.1% 28.1%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
31.3% 36.6% 27.4% 32.3%
     
Southeast Asia 2011 2012 2013 2014
# of factories 297 328 306 341
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
2% 3% 3.3% 1.5%
       Employs worker below the legal minimum age or 15, whichever is higher 1% 0.9% 0.7% 0%
    Forced Labor        
       Uses involuntary labor 0.3% 0.6% 0% 0%
    Discrimination        
       Discriminatory distribution of wages and benefits 0% 0% 0.7% 0.3%
       Discriminatory hiring policy 4.4% 5.5% 7.5% 5.3%
    Working Hours        
       Does not allow workers to refuse overtime 2.7% 4.9% 6.9% 3.5%
       Does not provide 1 day off in 7 16.2% 14% 27.1% 22.6%
    Wages & Benefits        
       Does not pay overtime and incentives as required 9.4% 14.3% 23.5% 17.9%
       Does not provide understandable wage statement 15.8% 14.6% 23.5% 13.2%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 7.4% 9.8% 13.4% 10%
       Does not prohibit physical punishment or coercion 0.7% 0% 0.3% 0%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 7.4% 5.8% 11.8% 14.4%
       Penalizes workers efforts to organize 0% 0% 0.7% 2.6%
    Contract Labor Regulations        
       Employee contract in home country 0.7% 0% 0% 0%
       Return fee 1% 0.3% 0.7% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 22.9% 14.3% 19% 21.4%
       Does not provide sufficient lighting 8.4% 2.1% 5.2% 4.1%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 54.2% 48.2% 69.6% 56%
    Dormitory & Canteen        
       Does not maintain clear exit routes 0.3% 0.3% 0% 0%
       Does not provide individual mats or beds 0% 0% 0% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0.3% 0.3% 0% 0.3%
    Legal & Customer Requirements        
       Does not allow unrestricted access 22.6% 15.5% 26.5% 18.5%
    EMS (Environmental Management System)        
       Does not have an EMS 39.1% 29% 28.4% 27.6%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
8.8% 8.5% 4.9% 5.3%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 59.9% 45.1% 63.1% 54%
     
Other Regions        
Africa and Middle East 2011 2012 2013 2014
# of factories 35 32 26 24
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
0% 0% 0% 0%
       Employs worker below the legal minimum age or 15, whichever is higher 0% 0% 0% 4.2%
    Forced Labor        
       Uses involuntary labor 2.9% 3.1% 0% 8.3%
    Discrimination        
       Discriminatory distribution of wages and benefits 2.9% 9.4% 15.4% 12.5%
       Discriminatory hiring policy 11.4% 9.4% 0% 4.2%
    Working Hours        
       Does not allow workers to refuse overtime 14.3% 15.6% 7.7% 4.2%
       Does not provide 1 day off in 7 25.7% 46.9% 46.2% 25%
    Wages & Benefits        
       Does not pay overtime and incentives as required 20% 18.2% 19.2% 29.2%
       Does not provide understandable wage statement 22.9% 25% 23.1% 12.5%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 42.9% 34.4% 26.9% 50%
       Does not prohibit physical punishment or coercion 2.9% 0% 0% 0%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 0% 3.1% 3.8% 45.8%
       Penalizes workers efforts to organize 0% 0% 7.7% 8.3%
    Contract Labor Regulations        
       Employee contract in home country 2.9% 6.3% 7.7% 4.2%
       Return fee 5.7% 3.1% 3.8% 4.2%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 48.6% 43.8% 50% 41.7%
       Does not provide sufficient lighting 2.9% 0% 3.8% 4.2%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 74.3% 71.9% 69.2% 54.2%
    Dormitory & Canteen        
       Does not maintain clear exit routes 8.6% 6.3% 0% 0%
       Does not provide individual mats or beds 0% 0% 0% 4.2%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0% 0% 0% 0%
    Legal & Customer Requirements        
       Does not allow unrestricted access 31.4% 31.3% 26.9% 37.5%
    EMS (Environmental Management System)        
       Does not have an EMS 17.1% 9.4% 3.8% 8.3%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
       
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 42.9% 46.9% 30.8% 33.3%
     
Europe 2011 2012 2013 2014
# of factories 28 28 16 9
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
3.6% 0% 0% 0%
       Employs worker below the legal minimum age or 15, whichever is higher 0% 0% 0% 0%
    Forced Labor        
       Uses involuntary labor 0% 0% 0% 0%
    Discrimination        
       Discriminatory distribution of wages and benefits 0% 0% 0% 0%
       Discriminatory hiring policy 0% 0% 0% 0%
    Working Hours        
       Does not allow workers to refuse overtime 0% 0% 12.5% 22.2%
       Does not provide 1 day off in 7 14.3% 14.3% 12.5% 0%
    Wages & Benefits        
       Does not pay overtime and incentives as required 7.1% 3.6% 12.5% 44.4%
       Does not provide understandable wage statement 3.6% 0% 18.8% 44.4%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 7.1% 0% 0% 0%
       Does not prohibit physical punishment or coercion 0% 0% 0% 0%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 0% 0% 0% 0%
       Penalizes workers efforts to organize 0% 0% 0% 0%
    Contract Labor Regulations        
       Employee contract in home country 0% 0% 0% 0%
       Return fee 0% 0% 0% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 28.6% 25% 37.5% 33.3%
       Does not provide sufficient lighting 0% 0% 0% 0%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 53.6% 46.4% 31.3% 55.6%
    Dormitory & Canteen        
       Does not maintain clear exit routes 0% 0% 0% 0%
       Does not provide individual mats or beds 0% 0% 0% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0% 0% 0% 0%
    Legal & Customer Requirements        
       Does not allow unrestricted access 42.9% 39.3% 25% 11.1%
    EMS (Environmental Management System)        
       Does not have an EMS 17.9% 10.7% 6.3% 11.1%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
0% 0% 0% 0%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 25% 25% 6.3% 11.1%
     
Latin America and Caribbean 2011 2012 2013 2014
# of factories 97 66 61 36
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
0% 0% 1.6% 0%
       Employs worker below the legal minimum age or 15, whichever is higher 0% 0% 0% 0%
    Forced Labor        
       Uses involuntary labor 0% 0% 0% 0%
    Discrimination        
       Discriminatory distribution of wages and benefits 0% 0% 0% 0%
       Discriminatory hiring policy 13.4% 6.1% 0% 2.8%
    Working Hours        
       Does not allow workers to refuse overtime 7.2% 6.1% 4.9% 8.3%
       Does not provide 1 day off in 7 5.2% 3% 3.3% 2.8%
    Wages & Benefits        
       Does not pay overtime and incentives as required 2.1% 7.6% 4.9% 5.6%
       Does not provide understandable wage statement 7.2% 9.1% 11.5% 13.9%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 11.3% 6.1% 3.3% 30.6%
       Does not prohibit physical punishment or coercion 0% 0% 0% 2.8%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 1% 4.5% 3.3% 0%
       Penalizes workers efforts to organize 0% 0% 0% 0%
    Contract Labor Regulations        
       Employee contract in home country 0% 0% 0% 0%
       Return fee 0% 0% 0% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 24.7% 30.3% 16.4% 41.7%
       Does not provide sufficient lighting 0% 0% 3.3% 0%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 29.9% 50% 29.5% 33.3%
    Dormitory & Canteen        
       Does not maintain clear exit routes 0% 0% 0% 0%
       Does not provide individual mats or beds 0% 0% 0% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0% 0% 0% 0%
    Legal & Customer Requirements        
       Does not allow unrestricted access 12.4% 4.5% 1.6% 5.6%
    EMS (Environmental Management System)        
       Does not have an EMS 22.7% 22.7% 13.1% 13.9%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
1% 1.5% 0% 0%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 42.3% 50% 44.3% 38.9%
     
North Asia 2011 2012 2013 2014
# of factories* 75 64 63 31
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
0% 0% 0% 0%
       Employs worker below the legal minimum age or 15, whichever is higher 0% 0% 0% 0%
    Forced Labor        
       Uses involuntary labor 0% 0% 0% 0%
    Discrimination        
       Discriminatory distribution of wages and benefits 0% 0% 0% 0%
       Discriminatory hiring policy 0% 0% 0% 0%
    Working Hours        
       Does not allow workers to refuse overtime 0% 0% 0% 3.2%
       Does not provide 1 day off in 7 0% 0% 0% 0%
    Wages & Benefits        
       Does not pay overtime and incentives as required 6.7% 7.8% 9.5% 16.1%
       Does not provide understandable wage statement 21.3% 26.6% 19% 45.2%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 0% 0% 0% 0%
       Does not prohibit physical punishment or coercion 0% 0% 0% 0%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 0% 0% 0% 0%
    Contract Labor Regulations        
       Employee contract in home country 0% 0% 0% 0%
       Return fee 0% 0% 0% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 8% 4.7% 7.9% 16.1%
       Does not provide sufficient lighting 0% 1.6% 0% 0%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 10.7% 7.8% 6.3% 6.5%
    Dormitory & Canteen        
       Does not maintain clear exit routes 0% 0% 0% 0%
       Does not provide individual mats or beds 0% 0% 0% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0% 0% 0% 0%
    Legal & Customer Requirements        
       Does not allow unrestricted access 20% 25% 19% 38.7%
    EMS (Environmental Management System)        
       Does not have an EMS 16% 9.4% 4.8% 25.8%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
1.3% 0% 0% 0%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 26.7% 18.8% 12.7% 22.6%
* Factories in Philippines were reclassified to Southeast Asia in 2014.        
     
United States and Canada 2011 2012 2013 2014
# of factories 36 33 34 15
    Child Labor & Young Workers        
       Does not comply with child labor laws, including hiring, wages, hours & conditions
       regulations
0% 0% 0% 0%
       Employs worker below the legal minimum age or 15, whichever is higher 0% 0% 0% 0%
    Discrimination        
       Discriminatory distribution of wages and benefits 0% 0% 0% 0%
       Discriminatory hiring policy 0% 0% 0% 0%
    Working Hours        
       Does not allow workers to refuse overtime 0% 0% 0% 0%
       Does not provide 1 day off in 7 5.6% 3% 0% 0%
    Wages & Benefits        
       Does not pay overtime and incentives as required 0% 0% 0% 0%
       Does not provide understandable wage statement 0% 0% 2.9% 0%
    Humane Treatment        
       Does not prohibit verbal or psychological abuse or coercion 2.8% 6.1% 5.9% 0%
       Does not prohibit physical punishment or coercion 0% 0% 0% 0%
    Freedom of Association & The Right to Collective Bargaining        
       Does not permit workers to organize 0% 0% 0% 0%
       Penalizes workers efforts to organize 0% 0% 0% 0%
    Contract Labor Regulations        
       Employee contract in home country 0% 0% 0% 0%
       Return fee 0% 0% 0% 0%
    Occupational Safety        
       Does not maintain sufficient, clearly marked exits and routes 41.7% 57.6% 29.4% 0%
       Does not provide sufficient lighting 0% 0% 2.9% 0%
    Machine Safeguarding        
       Does not equip machinery with operation safety devices and inspect on a regular basis 50% 36.4% 47.1% 40%
    Dormitory & Canteen        
       Does not maintain clear exit routes 0% 0% 0% 0%
       Does not provide individual mats or beds 0% 0% 0% 0%
    Handwork Monitoring        
       Does not maintain hand work supply chain details 0% 0% 0% 0%
       Factory has not established a contractor monitoring system 0% 0% 0% 0%
    Legal & Customer Requirements        
       Does not allow unrestricted access 2.8% 3% 2.9% 0%
    EMS (Environmental Management System)        
       Does not have an EMS 47.2% 57.6% 29.4% 0%
    Environmental Emergency Plan        
       Does not have a notification procedure in case of accidental discharge or environmental
       emergency
0% 12.1% 0% 0%
    Hazardous Substances        
       Does not store and dispose of hazardous materials appropriately 36.1% 18.2% 35.3% 6.7%
Employees
Gap Inc. Owned Facilities
U.S. Ethnic Breakdown 2011 2012 2013 2014
White        
        All 57% 54% 53% 51%
        Management 75% 75% 75% 74%
        New Hires 57% 53% 51% 49%
Asian        
        All 6% 6% 6% 6%
        Management 8% 8% 9% 9%
        New Hires 5% 5% 6% 6%
Black        
        All 17% 18% 19% 19%
        Management 6% 7% 6% 6%
        New Hires 18% 22% 23% 24%
Hispanic        
        All 17% 18% 18% 20%
        Management 9% 9% 9% 10%
        New Hires 14% 15% 16% 17%
Other Minority        
        All 3% 4% 4% 4%
        Management 1% 1% 1% 1%
        New Hires 5% 5% 5% 5%
Minorities        
        All 43% 46% 47% 49%
        Management 25% 25% 25% 26%
        New Hires 43% 47% 49% 51%
* U.S. full-time and part-time, non-seasonal employees. Data on ethnic diversity not available outside the U.S.        
     
Global Gender Representation 2011 2012 2013 2014
VP & Above        
       Women 49% 47% 49% 46%
       Men 51% 53% 51% 54%
Director / Sr. Director        
       Women 59% 59% 59% 59%
       Men 41% 41% 41% 41%
Manager / Sr. Manager        
       Women 61% 60% 61% 60%
       Men 39% 40% 39% 40%
Store Management        
       Women 69% 69% 69% 68%
       Men 31% 31% 31% 32%
New Hires        
       Women 71% 70% 70% 72%
       Men 29% 30% 30% 28%
Overall        
       Women 73% 73% 73% 74%
       Men 27% 27% 27% 26%
     
U.S. Promotion Rates by Gender & Position 2011 2012 2013 2014
VP & Above        
        Women 12% 3% 8% 8%
        Men 7% 7% 3% 5%
Director / Sr. Director        
        Women 9% 7% 12% 9%
        Men 7% 7% 9% 11%
Manager / Sr. Manager        
        Women 11% 14% 13% 13%
        Men 9% 14% 14% 13%
Professional        
        Women 7% 7% 7% 7%
        Men 7% 7% 7% 8%
Overall        
        Women 7% 7% 7% 7%
        Men 7% 7% 7% 8%
     
Global Share of Open Positions Filled by Internal Hires 2011 2012 2013 2014
    VP & Above 75% 60% 71% 57%
    Director / Sr. Director 72% 65% 67% 65%
    Manager / Sr. Manager 65% 56% 57% 60%
    Store Management 57% 53% 53% 52%
    Overall (including Store Associates) 15% 15% 15% 15%
     
Employee Benefits (U.S. data only) 2011 2012 2013 2014
Health & Wellness Benefits        
% of employees participating in Gap Inc. medical plans (available to all full-time employees)   80% 80% 80%
% of health care coverage for coverage costs for eligible employees paid by Gap Inc.   78% 78% 77%
% of health care coverage for coverage costs for eligible employees' spouses and dependents paid by Gap Inc.   71% 71% 70%
     
Financial Benefits        
GapShare 401(k) Plan 2011 2012 2013 2014
    % of eligible employees participating 90% 80% 73% 74%
Employee Stock Purchase Plan (ESPP) 2011 2012 2013 2014
    # of employees participating 7,264 6,926 6,983 6,930
    # of shares of common stock purchased 1,301,166 960,930 811,221 798,796
     
Work-Life Balance & Lifestyle Programs 2011 2012 2013 2014
Wellness Programs   3,300 1,900 5,101
     # of employees participating  90%  80%  73%  74%
Commuter Benefits 2011 2012 2013 2014
    # of employees participating   36,000 39,000 41,300
    Employee savings   $1,562,256 $1,334,203 $1,296,511
Tuition Reimbursement 2011 2012 2013 2014
    # of employees benefitting   1,160 1,099 1,109
    Total reimbursed for employees   $1,100,265 $1,010,874 $1,326,038
    Average reimbursement per employee   $1,760 $1,752 $1,196
Employee savings from merchandise discount program   $100,500,000 $72,000,000 $67,100,949
     
Community Investment Benefits        
Gift Match  2011  2012  2013  2014
    # of employees participating 4,600 4,300 3,300 2,950
    Gap Inc. donation to non-profits $2,400,000 $2,300,000 $2,100,000 $1,300,000
Money for Time        
    Gap Inc. donation to non-profits $308,000 $291,000 $290,000 $426,000
Board Service Match        
    Gap Inc. donation to non-profits $240,000 $275,000 $85,000 $100,000
Field Team Grant        
    Gap Inc. and Gap Foundation grants to non-profits $855,000 $933,000 $978,000 $996,000
     
Workplace Health & Safety Data (U.S. data only) 2011 2012 2013 2014
# of Gap Inc. Employees        
    Retail stores 95,888 86,369 89,972 109,595
    All other locations 8,230 11,793 11,155 15,848
    Total 104,118 98,162 101,127 125,443
Workers' Comp Claims        
    Retail stores 1,688 1,601 1,541 1,370
    All other locations 147 197 130 210
    Total 1,885 1,798 1,671 1,580
Time Loss Claims        
    Retail stores 200 213 162 137
    All other locations 50 44 33 33
    Total 197 257 195 170
Hours of Exposure        
    Retail stores 84,022,098 76,355,561 77,416,881 88,025,354
    All other locations 12,761,651 19,744,123 21,611,996 19,477,284
    Total 96,783,749 96,099,684 99,028,877 107,502,638
Rate of Injury Per 200,000 Hours Worked        
    Retail stores 4.02 4.19 3.98 3.11
    All other locations 2.3 2 1.2 2.16
    Average 3.9 3.74 3.37 2.63
Safety/Injury Incident Reports        
    Retail stores 6,858 7,101 6,815 7,067
    All other locations 591 386 1,164 553
    Total 7,449 7,487 7,979 7,620
Occupational Injury-related Fatalities        
    Retail stores 0 0 0 0
    All other locations 0 0 0 0
    Total 0 0 0 0
    Experience modification factor 0.87 0.74 0.75 0.68
     
Community
Community Leaders 2011 2012 2013 2014
# of Community Leaders   1,600 3,184 3,450
# of Community Leaders with Long-term Non-Profit Partners   132 677 899
     
Employee Volunteering 2011 2012 2013 2014
# of Employee Volunteers 59,700 74,300 50,300 39,800
    # of Employees 126,345 132,941 131,625 133,791
    % of Employees Volunteering 47% 56% 38% 30%
     
# of Hours Volunteered 433,204 459,600 502,510 558,576
    # of Hours Per Volunteer 7.3 6.2 10 14
    # of Hours Per Employee 3.4 3.5 3.8 4.2
(*Full- and part-time, non-seasonal employees)        
     
Youth 2011 2012 2013 2014
# of Youth Who Received Job Training Through This Way Ahead to Date (cumulative totals) 767 1,027 1,317 1,620
# of Under-served Youth and Young Adults Supported 70,000 89,650 90,000 90,000
% of key youth-serving community partners with support beyond cash grants 100% 100% 95% 95%
     
Financial Donations 2011 2012 2013 2014
Employee Participation $4,620,000 $4,330,000 $3,350,000 $3,170,000
Total Gap Inc. and Gap Foundation Giving $32,300,000 $27,300,000 $28,800,000 $27,480,000
     
Total Value of Employee Giving 2011 2012 2013 2014
Total Value to Community from Employee Time and Money $15,893,072 $16,312,489 $17,002,782 $17,251,648
Environment
Energy Consumption 2011 (U.S.) 2012 (U.S.) 2013 (U.S.) 2014 (U.S.) 2014 (Global)
Energy consumption from operations (million KWh)*/** 1,014 966 952 928 1,168
By building type          
        Headquarters**** 53 50 62 58 67
        Distribution Centers 126 126 123 113 121
        Stores 835 790 767 757 980
By region          
        Americas         1,019
        Europe, Middle East, and Africa (EMEA)         63
        Asia Pacific         86
By source          
        Direct sources (corresponds with Scope 1 emissions) 131 101 137 144 171
       Natural gas 127 96 133 139 166
       Jet fuel 2 2 2 2 2
       #2 Fuel oil 1 1 1 1 1
       Propane 2 2 1 2 2
Indirect sources (corresponds with Scope 2 emissions) 883 865 815 784 784
       Electricity 883 864 811 780 992
       Chilled Water 1 1 1 1 1
       Steam 0 1 2 3 3
Annual reduction rate in operational energy consumption (%) -5% -5% -1% -3% N/A***
Energy consumption intensity (million KWh/million square feet) 21.79 20.99 22.01 22.14 22.78
Energy consumption per $ revenue (KWh/USD) 0.069 0.066 0.061 0.057 0.071
      
Greenhouse Gas (GHG) Emissions 2011 (U.S.) 2012 (U.S.) 2013 (U.S.) 2014 (U.S.) 2014 (Global)
Total Greenhouse gas emissions (metric tonnes CO2e, corresponds with Scopes 1, 2, and 3)*/** 562,880 512,048 491,100   720,487
Greenhouse gas emissions (metric tonnes CO2e) (corresponds with Scopes 1 and 2)*/** 486,874 444,045 422,272 407,454 499,859
Reduction rate from 2008 goal (%, for Scopes 1 and 2 only) -21% -28% -31% -34%  
    Scope 1 GHG emissions (metric tonnes CO2e) 23,867 18,474 25,024 26,293 31,275
       By building type          
          Headquarters**** 1,842 1,589 1,855 1,739 1,780
          Distribution Centers 4,791 4,728 5,362 5,328 6,118
          Stores 17,235 12,157 17,807 17,807 23,378
       By region          
          Americas         29,843
          Europe, Middle East, and Africa (EMEA)         1,433
          Asia Pacific          
       By source          
          Natural gas 22,915 17,442 24,033 25,165 30,046
          Jet fuel 439 492 540 564 564
          #2 Fuel oil 194 213 213 213 213
          Propane 320 326 238 351 452
    Scope 2 GHG emissions (metric tonnes CO2e) 463,006 425,571 397,248 381,161 468,584
       By building type          
          Headquarters**** 15,614 13,214 18,850 18,308 23,116
          Distribution Centers 52,598 48,843 45,319 39,208 41,178
          Stores 394,795 363,515 333,080 323,646 404,290
       By region          
          Americas         393,926
          Europe, Middle East, and Africa (EMEA)         21,077
          Asia Pacific         53,582
       By source          
          Purchased electricity for operations 462,856 425,461 396,390 379,978 467,400
          Chilled Water 119 111 260 199 199
          Steam 32 0 598 984 984
    Scope 3 GHG emissions (metric tonnes CO2e) 76,006 68,003 68,828   220,628
       By source          
          Upstream tranportation and distribution 65,399 53,808 54,421   169,402
          Business travel 10,607 14,195 14,407   21,921
          Franchise         29,305
Greenhouse gas emissions from Tier 1 suppliers (metric tonnes CO2e)*****         3,389,899
Greenhouse gas emissions per $USD revenue (metric tonnes CO2e/million $USD revenue, corresponds with Scopes 1, 2, and 3) 33.21 30.52 26.98 25.23 30.41
      
Water 2011 (U.S.) 2012 (U.S.) 2013 (U.S.) 2014 (U.S.) 2014 (Global)
Water consumption from operations (million m3) 1.91 1.78 1.22 1.19  
  2011 (Global) 2012 (Global) 2013 (Global)   2014 (Global)
Water consumption from Tier 1 suppliers (million m3) *****         83
Number of denim laundries participating in the Water Quality Program 77 65 69   47
% of denim laundries passing annual Water Quality Program test ****** 83% 90% 99%   81%
      
Waste       2014 (U.S.)  
Non-hazardous waste from operations (metric tonnes)       291,043  
Non-hazardous waste landfill diversion rate (%)       29%  
      
Supplier Participation in Sustainable Apparel Coalition (SAC) Higg Index 2011 (Global) 2012 (Global) 2013 (Global)   2014 (Global)
# of Tier 1 suppliers responding to SAC Higg Index survey 26 234 235   454
% of Tier 1 suppliers responding to SAC Higg Index survey         45%
# of Tier 2 suppliers responding to SAC Higg Index survey         16
% of Tier 2 suppliers responding to SAC Higg Index survey         8%
      
* 2011, 2012 and 2013 data was restated in 2014 as a result of refined site lists and greater visibility into open and close dates. Restated data only varies from previously reported data by approximately 1%.
** Gap Inc. measured global energy and emissions data for the first time in 2014. Previous years covered only the U.S. and Puerto Rico.
*** No reduction rate could be calculated for 2014 since this was the first year Gap Inc. reported on global energy and GHG data.
**** Headquarters scope includes corporate, field and headquarter offices and call centers.
***** Data is self-reported by Tier 1 strategic suppliers and includes extropolated data for suppliers who did not report.
****** In 2014, the percentage of facilities passing the Water Quality Program decreased to 81% from 98% in 2013. Because our updated WQP policies and procedures were only approved and implemented in July 2014, the WQP 2014 program only started in August, several months later than scheduled. This means that laundries had far less time to prepare and finish the testing. All facilities passed the WQP by March 2015.