Assessing Materiality

Assessing Materiality Prioritizing what matters most

Our reporting is built on transparency, impact and accountability. We conducted a materiality analysis to ensure our strategy and reporting is focused on the most important current and future economic, environmental and social impacts, as well as the people and communities we touch. 

The issues we've identified must be addressed to ensure the sustainability, resilience and basic viability of Gap Inc.’s continued business.

Assessing Materiality

We are prioritizing the opportunities and challenges in sustainability that matter most to our
stakeholders and business.

We use our materiality assessment to: 

  1. Identify the most material sustainability issues for Gap Inc. in terms of business value, risks and opportunities for long-term planning.
  2. Understand how sustainability and key business issues intersect.
  3. Inform future sustainability commitments and resource allocation.
  4. Support Gap Inc.’s engagement with external stakeholders.

Some findings affirmed our current direction, particularly those related to the importance of our employees and supply chain workers, as well as our role in water stewardship. Other arising issues are driven by the trend toward increased transparency, which is changing the business environment as consumers and stakeholders seek greater openness about products and services. We are adapting to these important advances and continuing to manage our most material topics. 

Through this process, we identified 15 sustainability-related aspects that guide our strategy and grouped them into three categories: Governance & Operating Context; Human Rights & Social Impact; and Resource Use, Scarcity & Impacts. The chart below shows these aspects and where they occur within and outside of Gap Inc.

Gap Inc. Global Sustainability Materiality Assessment

  Aspect Boundary
Materiality Category & Aspect Within Gap Inc. Outside Gap Inc.
Governance & Operating Context
Corporate Governance Global Operations Customers, Supply Chain, Communities
Country/Regional Legal & Economic Conditions Global Operations Supply Chain
Radical Transparency Global Operations Customers, Supply Chain, Communities
Technology & Product Innovation Global Operations Supply Chain
Resiliency Global Operations Supply Chain
Human Rights & Social Impacts
Worker Rights & Well-being Global Operations Supply Chain
Income, Wages & Inequality Global Operations Customers, Supply Chain, Communities
Human Capital & Development Global Operations Supply Chain
Diversity & Inclusion Global Operations Supply Chain, Communities
Reputation & Consumer Engagement Global Operations Customers, Supply Chain, Communities
Resource Use, Scarcity & Impacts
Water Stewardship Global Operations Customers, Supply Chain, Communities
Chemicals & Toxics Management Global Operations Customers, Supply Chain, Communities
Energy & Climate Stewardship Global Operations Customers, Supply Chain, Communities
Waste & End of Life Global Operations Customers, Supply Chain
Sustainable Materials Sourcing Global Operations Supply Chain, Communities