Measuring Our Progress

We collect and analyze data across key areas affecting people and the environment.

Data plays a central role in evaluating our progress and improving our programs. We use data to understand trends, gain insights into issues and identify new opportunities to make improvements. The tables below present data across four key categories: factory working conditions, employees, communities and environmental performance.

Working Conditions at Garment Factories that Make Gap Inc. Branded Clothing
Independent Factories
Supplying Branded Clothing to Gap Inc. Brands
2013 2014 2015 2016 2017
# of Factories Active During the Full Fiscal Year 856 854 795 765 701
% of Active Full Year Factories Assessed 97.4% 99.6% 97.9% 95.6% 90.2%
     
# of Assessed Factories Active During Part of the Fiscal Year 2013 2014 2015 2016 2017
All Sourcing Countries 1152 1083 1003 933 855
    % Change from prior year -2% -6% -7% -7% -8%
     
New Factory Evaluations and Approvals  2013  2014  2015 2016 2017
All Sourcing Countries          
    # of new factories evaluated 240 163 141 129 137
    % approved 66% 60% 82% 78% 65%
    % pending   21% 2% 7% 20%
     
Share of Sourcing Unit Volume from Preferred Supplier Factories 2013 2014 2015 2016 2017
All Sourcing Countries   56% 65% 70% 75%
     
 Factory Ratings (Active factories at Year End) 
Green - Good, Yellow - Fair, Red - Action Required  
2013 2014 2015 2016 2017
    # of factories 1019 1107 915 875 813
       Green (dark) 11.6% 12.2% 42.3% 35.0% 36.9%
       Green (light) 34% 32.9%
       Yellow 38.1% 36.2% 39.2% 48.9% 58.1%
       Red 16.4% 18.7% 18.5% 16.0% 5.0%
(in 2015, we updated our ratings methodology to one green level)
 
Code of Vendor Conduct (COVC) Issues at Assessed Factories Supplying Branded Clothing to Gap Inc.  
       2015-2017 Findings and Resolution      
       2011-2014 Findings      
*Data represents Fiscal Year (Feb - Jan) 
Employees
Gap Inc. Owned Facilities
U.S. Racial Breakdown 2013 2014 2015 2016 2017
White          
        All 53% 51% 50% 48% 47%
        Management 75% 74% 73% 72% 74%
        New Hires 51% 49% 46% 44% 41%
Asian          
        All 6% 6% 7% 7% 7%
        Management 9% 9% 9% 10% 10%
        New Hires 6% 6% 6% 6% 6%
Black          
        All 19% 19% 19% 19% 20%
        Management 6% 6% 7% 6% 6%
        New Hires 23% 24% 24% 24% 25%
Hispanic          
        All 18% 20% 20% 21% 22%
        Management 9% 10% 10% 10% 11%
        New Hires 16% 17% 18% 19% 21%
Other Minority          
        All 4% 4% 4% 5% 5%
        Management 1% 1% 1% 2% 2%
        New Hires 5% 5% 6% 6% 6%
Minorities          
        All 47% 49% 50% 52% 54%
        Management 25% 26% 27% 28% 29%
        New Hires 49% 51% 54% 56% 58%
* U.S. full-time and part-time, non-seasonal employees. Data on ethnic diversity not available outside the U.S.          
     
Global Gender Representation 2013 2014 2015 2016 2017
VP & Above          
       Women 49% 46% 49% 51% 50%
       Men 51% 54% 51% 49% 50%
Director / Sr. Director          
       Women 59% 59% 59% 61% 61%
       Men 41% 41% 41% 39% 39%
Manager / Sr. Manager          
       Women 61% 60% 60% 61% 68%
       Men 39% 40% 40% 39% 32%
Store Management          
       Women 69% 68% 69% 68% 68%
       Men 31% 32% 31% 32% 32%
New Hires          
       Women 70% 72% 73% 74% 74%
       Men 30% 28% 27% 26% 26%
Overall          
       Women 73% 74% 74% 75% 76%
       Men 27% 26% 26% 25% 24%
     
U.S. Promotion Rates by Gender & Position 2013 2014 2015 2016 2017
VP & Above          
        Women 8% 8% 10% 3% 4%
        Men 3% 5% 13% 7% 11%
Director / Sr. Director          
        Women 12% 9% 12% 10% 9%
        Men 9% 11% 10% 12% 6%
Manager / Sr. Manager          
        Women 13% 13% 16% 16% 13%
        Men 14% 13% 15% 14% 13%
Professional          
        Women 7% 7% 6% 7% 8%
        Men 7% 8% 7% 8% 8%
Overall          
        Women 7% 7% 7% 7% 8%
        Men 7% 8% 8% 8% 8%
     
Global Share of Open Positions Filled by Internal Hires 2013 2014 2015 2016 2017
    VP & Above 71% 57% 70% 71% 61%
    Director / Sr. Director 67% 65% 65% 64% 52%
    Manager / Sr. Manager 57% 60% 58% 59% 57%
    Store Management 53% 52% 53% 49% 47%
    Overall (including Store Associates) 15% 15% 14% 15% 15%
     
Employee Benefits (U.S. data only) 2013 2014 2015 2016 2017 
Health & Wellness Benefits          
% of employees participating in Gap Inc. medical plans (available to all full-time employees) 80% 80% 80% 80% 78% 
% of health care coverage for coverage costs for eligible employees paid by Gap Inc. 78% 77% 77% 78% 78% 
% of health care coverage for coverage costs for eligible employees' spouses and dependents paid by Gap Inc. 71% 70% 69% 68% 68% 
     
Financial Benefits          
GapShare 401(k) Plan 2013 2014 2015 2016 2017 
    % of eligible employees participating 73% 74% 71% 71% 71% 
Employee Stock Purchase Plan (ESPP) 2013 2014 2015 2016 2017 
    # of employees participating 6,983 6,930 5,453 5,421 4,800 
    # of shares of common stock purchased 811,221 798,796 949,751 1,260,362 1,113,646 
     
Work-Life Balance & Lifestyle Programs 2013 2014 2015 2016 2017 
Wellness Programs 1,900 5,101 6,115 3,001 5,736 
Commuter Benefits 2013 2014 2015 2016 2017 
    # of employees participating 39,000 41,300 34,934 33,192 32,977 
    Employee savings $1,334,203 $1,296,511 $1,663,623 $1,712,586 $1,413,3744 
Tuition Reimbursement 2013 2014 2015 2016 2017 
    # of employees benefitting 1,099 1,109 330 320 281 
    Total reimbursed for employees $1,010,874 $1,326,038 $614,484 $576,972 $493,552 
    Average reimbursement per employee $1,752 $1,196 $1,862 $1,803 $1,756 
Employee savings from merchandise discount program $72,000,000 $67,100,949 $60,651,713 $60,567,304 $75,898,498 
     
Community Investment Benefits          
Gift Match  2013  2014 2015 2016  2017
    # of employees participating 3,300 2,950 3,716 2,346 3,458 
    Gap Inc. donation to non-profits $2,100,000 $1,300,000 $1,335,298 $1,289,275 $1,472,393 
Money for Time          
    Gap Inc. donation to non-profits $290,000 $426,000 $342,500 $232,720 $271,350 
Board Service Match          
    Gap Inc. donation to non-profits $85,000 $100,000 $708,000 $48,975 $61,500 
Field Team Grant          
    Gap Inc. and Gap Foundation grants to non-profits $978,000 $996,000 $708,000 $1,131,900 $1,216,500 
     
Workplace Health & Safety Data (U.S. data only) 2013 2014 2015 2016  2017
# of Gap Inc. Employees          
    Retail stores 89,972 109,595 109,011 87,283 88,958 
    All other locations 11,155 15,848 15,641 11,303 11,904 
    Total 101,127 125,443 124,652 98,586 100,862 
Workers' Comp Claims          
    Retail stores 1,541 1,370 1,371 1,279 1,299 
    All other locations 130 210 229 258 259 
    Total 1,671 1,580 1,600 1,537 1,558 
Time Loss Claims          
    Retail stores 162 137 197 310 351
    All other locations 33 33 69 128 120
    Total 195 170 226 438 471 
Hours of Exposure          
    Retail stores 77,416,881 88,025,354 83,678,276 75,520,520 80,304,899 
    All other locations 21,611,996 19,477,284 29,191,610 19,322,055 28,179,913 
    Total 99,028,877 107,502,638 112,869,886 94,842,575 108,484,812 
Rate of Injury Per 200,000 Hours Worked          
    Retail stores 3.98 3.11 3.28 3.39 3.24
    All other locations 1.2 2.16 1.57 2.67 1.84
    Average 3.37 2.63 2.84 3.03 2.54
Safety/Injury Incident Reports          
    Retail stores 6,815 7,067 6,289 6,125 5,474 
    All other locations 1,164 553 708 677 671 
    Total 7,979 7,620 6,997 6,802 6,145 
Occupational Injury-related Fatalities          
    Retail stores 0 0 0 0
    All other locations 0 0 0 0
    Total 0 0 0 0
    Experience modification factor 0.75 0.68 0.64 0.71 0.84 
     * Data represents Fiscal Year (Feb-Jan)
Community
Community Leaders 2013 2014 2015 2016 2017
# of Community Leaders 3,184 3,450 2,520 2,207 2,800
# of Community Leaders with Long-term Non-Profit Partners 677 899 1,745 1,669 2,275
     
Employee Volunteering 2013 2014 2015 2016 2017
# of Employee Volunteers 50,300 39,800 33,000 31,000 33,000
    # of Employees 131,625 133,791 126,088 98,586 100,862
    % of Employees Volunteering 38% 30% 26% 31% 33%
     
# of Hours Volunteered 502,510 558,576 504,378 417,968 420,811
    # of Hours Per Volunteer 10 14 17 15 13
    # of Hours Per Employee 3.8 4.2 4 4 3
(*Full- and part-time, non-seasonal employees)          
     
Youth 2013 2014 2015 2016 2017
# of Youth Who Received Job Training Through This Way Ahead to Date (cumulative totals) 1,317 1,620 2,042 2,713 3,900
     
Financial Donations 2013 2014 2015 2016 2017
Employee Participation $3,350,000 $3,170,000 $2,569,955 $1,700,795 $1,650,331
     
Total Value of Employee Giving 2013 2014 2015 2016 2017
Total Value to Community from Employee Time and Money $17,002,782 $17,251,648 $17,274,553 $14,355,055 $14,770,938
Total Gap Inc. and Gap Foundation Giving $28,800,000 $27,480,000 $29,065,283 $20,341,167 $14,518,978
*Data represents Fiscal Year (Feb - Jan) 
Environment
Energy Consumption 2013 (U.S.) 2014 (U.S.) 2014 (Global) 2015 (Global) 2016 (Global) 2017 (Global; market-based) 
Energy consumption from operations (thousand MWh)*/** 952 928 1,168 1,167 1,101 1,096
By building type            
        Headquarters**** 62 58 67 57 53 57
        Distribution Centers 123 113 121 141 131 138
        Stores 767 757 980 969 917 900
By region            
        Americas     1,019 978 919 913
        Europe, Middle East, and Africa (EMEA)     63 63 54 45
        Asia Pacific     86 126 129 139
By source            
        Direct sources (corresponds with Scope 1 emissions) 137 144 171 161 130 143
       Natural gas 133 139 166 149 126 138
       Jet fuel 2 2 2 2 3 4
       #2 Fuel oil 1 1 1 3 0 0
       Propane 1 2 2 2 1 1
Indirect sources (corresponds with Scope 2 emissions) 815 784 996 1,059 971 953
       Electricity 811 780 992 1,004 963 947
       Chilled Water 1 1 1 1 2 1
       Steam 2 3 3 6 7 5
Annual reduction rate in operational energy consumption (%) -1% -3% N/A*** 0% -6% -0.45%
Energy consumption intensity (million KWh/million square feet) 22.01 22.14 22.78 23.62 23.18 22.44
Energy consumption per $ revenue (KWh/USD) 0.061 0.057 0.071 0.074 0.071  0.069
      
Greenhouse Gas (GHG) Emissions 2013 (U.S.) 2014 (U.S.) 2014 (Global)  2015 (Global)  2016 (Global) 2017 (Global; market-based) 
Total Greenhouse gas emissions (metric tonnes CO2e, corresponds with Scopes 1, 2, and 3)*/** 491,100   720,487  1,078,782 1,087,592  1,056,606
Greenhouse gas emissions (metric tonnes CO2e) (corresponds with Scopes 1 and 2)*/** 422,272 407,454 499,859  481,122 447,687  405,503
Reduction rate from 2008 goal (%, for Scopes 1 and 2 only) -31% -34%    Baseline  -6.95% -15.72%
    Scope 1 GHG emissions (metric tonnes CO2e) 25,024 26,293 31,275  28,495 23,810  26,320
       By building type            
          Headquarters**** 1,855 1,739 1,780 1,466  1,559  1,797
          Distribution Centers 5,362 5,328 6,118  6,885  5,556 6,688
          Stores 17,807 17,807 23,378  20,144 16,696  17,834
       By region            
          Americas     29,843  25,125 21,711  23,790
          Europe, Middle East, and Africa (EMEA)     1,433 1,503 746 965
          Asia Pacific       1,866 1,354 1,565
       By source            
          Natural gas 24,033 25,165 30,046  27,006 22,813  24,957
          Jet fuel 540 564 564  425 704  1,109
          #2 Fuel oil 213 213 213  692 0
          Propane 238 351 452  372 290  254
    Scope 2 GHG emissions (metric tonnes CO2e) 397,248 381,161 468,584  452,627 423,877  379,183
       By building type            
          Headquarters**** 18,850 18,308 23,116 18,916  15,894  15,857
          Distribution Centers 45,319 39,208 41,178  41,054 39,598  32,033
          Stores 333,080 323,646 404,290  392,658 368,386  331,294
       By region            
          Americas     393,926  360,627 331,032  289,525
          Europe, Middle East, and Africa (EMEA)     21,077  20,795 19,429  13,373
          Asia Pacific     53,582  71,205 73,417  76,285
       By source            
          Purchased electricity for operations 396,390 379,978 467,400  450,523 421,501  377,426
          Chilled Water 260 199 199  264 273  101
          Steam 598 984 984  1,841 2,103  1,655
    Scope 3 GHG emissions (metric tonnes CO2e) 68,828   220,628  597,660 639,905  651,103
       By source            
          Upstream tranportation and distribution 54,421   169,402 549,110  570,218  570,211
          Business travel 14,407   21,921 15,627 32,598  40,240
          Franchise     29,305 32,923  37,089  40,652
Greenhouse gas emissions from Tier 1 suppliers (metric tonnes CO2e)*****     3,389,899  4,354,461  4,242,915  
Greenhouse gas emissions per $USD revenue (metric tonnes CO2e/million $USD revenue, corresponds with Scopes 1, 2, and 3) 26.98 25.23 30.41 30.45   28.85  
      
Water 2013 (U.S.) 2014 (U.S.) 2014 (U.S.)  2015 (U.S.)  2016 (U.S.) 2017 (U.S.)
Water consumption from operations (million m3) 1.22 1.19    1.14  1.07 0.94
  2013 (Global)   2014 (Global)  2015 (Global)  2016 (Global)  2017 (Global)
Water consumption from Tier 1 suppliers (million m3) *****     83  85  67 70
Number of denim laundries participating in the Water Quality Program 69   47  63  63 52
% of denim laundries passing annual Water Quality Program test ****** 99%   81%  100%  100% 100%
      
Supplier Participation in Sustainable Apparel Coalition (SAC) Higg Index 2013 (Global)   2014 (Global)  2015 (Global)  2016 (Global)   2017 (Global) 
# of Tier 1 suppliers responding to SAC Higg Index survey 235   454 527 452  657
% of Tier 1 suppliers responding to SAC Higg Index survey     45% 58%  72% 94%
# of Tier 2 suppliers responding to SAC Higg Index survey     16 19 86  108
      
Environmental data represents Calendar Year (Jan - Dec) 
* 2013 data was restated in 2014 as a result of refined site lists and greater visibility into open and close dates. Restated data only varies from previously reported data by approximately 1%.
** Gap Inc. measured global energy and emissions data for the first time in 2014. Previous years covered only the U.S. and Puerto Rico.
*** No reduction rate could be calculated for 2014 since this was the first year Gap Inc. reported on global energy and GHG data.
**** Headquarters scope includes corporate, field and headquarter offices and call centers.
***** Data is self-reported by Tier 1 strategic suppliers and includes extropolated data for suppliers who did not report.
****** In 2014, the percentage of facilities passing the Water Quality Program decreased to 81% from 98% in 2013. Because our updated WQP policies and procedures were only approved and implemented in July 2014, the WQP 2014 program only started in August, several months later than scheduled. This means that laundries had far less time to prepare and finish the testing. All facilities passed the WQP by March 2015.