Measuring Our Progress

We collect and analyze data across key areas affecting people and the environment.

Data plays a central role in evaluating our progress and improving our programs. We use data to understand trends, gain insights into issues and identify new opportunities to make improvements. The tables below present data across four key categories: factory working conditions, employees, communities and environmental performance.

Working Conditions at Garment Factories that Make Gap Inc. Branded Clothing
Independent Factories
Supplying Branded Clothing to Gap Inc. Brands
2015 2016 2017 2018 2019
# of Factories Active During the Full Fiscal Year 795 765 701 673  648
% of Active Full Year Factories Assessed 97.9% 95.6% 90.2% 92.6%  90.6%
     
# of Assessed Factories Active During Part of the Fiscal Year 2015 2016 2017 2018 2019
All Sourcing Countries 1003 933 855 778  733
    % Change from prior year -7% -7% -8% -9%  -6%
     
New Factory Evaluations and Approvals  2015  2016  2017 2018 2019
All Sourcing Countries          
    # of new factories evaluated 141 129 137 148  139
    % approved 82% 78% 65% 76%  78%
    % pending  2% 7% 20% 8%  6%
     
Share of Sourcing Unit Volume from Preferred Supplier Factories 2015 2016 2017 2018 2019
All Sourcing Countries  65% 70% 75% 77%  78%
     
 Factory Ratings (Active factories at Year End) 
Green - Good, Yellow - Fair, Red - Action Required  
2015 2016 2017 2018 2019
    # of factories 915 875 813 774 739 
       Green 42.3% 35.0% 36.9% 38.6% 44.9% 
       Yellow 39.2% 48.9% 58.1% 59.4% 53.0% 
       Red 18.5% 16.0% 5.0% 1.8% 2.0% 
 
Code of Vendor Conduct (COVC) Issues at Assessed Factories Supplying Branded Clothing to Gap Inc.  
       2015-2018 Findings and Resolution      
*Data represents Fiscal Year (Feb - Jan) 
Employees
Gap Inc. Owned Facilities
U.S. Racial Breakdown 2015 2016 2017 2018 2019
White          
        All 50% 48% 47% 45%  44%
        Management 73% 72% 74% 69% 68% 
        New Hires 46% 44% 41% 41% 41% 
Asian          
        All 7% 7% 7% 7% 7% 
        Management 9% 10% 10% 10% 11% 
        New Hires 6% 6% 6% 6% 6% 
Black          
        All 19% 19% 20% 19% 18% 
        Management 7% 6% 6% 7% 7% 
        New Hires 24% 24% 25% 24% 23% 
Hispanic          
        All 20% 21% 22% 24% 25% 
        Management 10% 10% 11% 12% 12% 
        New Hires 18% 19% 21% 22% 23% 
Other Minority          
        All 4% 5% 5% 5% 5% 
        Management 1% 2% 2% 2% 2% 
        New Hires 6% 6% 6% 7% 7% 
Minorities          
        All 50% 52% 54% 55%  56%
        Management 27% 28% 29% 31% 32% 
        New Hires 54% 56% 58% 59% 59% 
* U.S. full-time and part-time, non-seasonal employees. Data on ethnic diversity not available outside the U.S.          
     
Global Gender Representation 2015 2016 2017 2018 2019
VP & Above          
       Women 49% 51% 50% 54% 58%
       Men 51% 49% 50% 46% 42% 
Director / Sr. Director          
       Women 59% 61% 61% 62% 62% 
       Men 41% 39% 39% 38% 38% 
Manager / Sr. Manager          
       Women 60% 61% 61% 59% 58% 
       Men 40% 39% 39% 41% 42% 
Store Management          
       Women 69% 68% 68% 70% 72% 
       Men 31% 32% 32% 30% 28% 
New Hires          
       Women 73% 74% 74% 74% 75% 
       Men 27% 26% 26% 26% 25% 
Overall          
       Women 74% 75% 76% 76%  76%
       Men 26% 25% 24% 24% 24%
     
U.S. Promotion Rates by Gender & Position 2015 2016 2017 2018 2019
VP & Above          
        Women 10% 3% 4% 3%  1%
        Men 13% 7% 11% 8%  3%
Director / Sr. Director          
        Women 12% 10% 9% 7%  6%
        Men 10% 12% 6% 6% 7%
Manager / Sr. Manager          
        Women 16% 16% 13% 11%  12%
        Men 15% 14% 13% 7% 11%
Professional          
        Women 6% 7% 8% 8% 8%
        Men 7% 8% 8% 8% 8%
Overall          
        Women 7% 7% 8% 8% 8%
        Men 8% 8% 8% 8% 8%
     
Global Share of Open Positions Filled by Internal Hires 2015 2016 2017 2018 2019
    VP & Above 70% 71% 61% 57%  47%
    Director / Sr. Director 65% 64% 52% 56% 57%
    Manager / Sr. Manager 58% 59% 57% 52% 52%
    Store Management 53% 49% 47% 43% 39%
    Overall (including Store Associates) 14% 15% 15% 15% 19%
     
Employee Benefits (U.S. data only) 2015 2016 2017 2018 2019
Benefits          
GapShare 401(k) Plan  (% of eligible employees participating) 71% 71% 71%  69%  
Employee savings from merchandise discount program $60,651,713 $60,567,304 $75,898,498 $71,308,299  
     
Workplace Health & Safety Data (U.S. data only) 2015 2016  2017 2018  2019
# of Gap Inc. Employees          
    Retail stores 109,011 87,283 88,958 88,134  85,528
    All other locations 15,641 11,303 11,904 13,762   12,197
    Total 124,652 98,586 100,862  101,896   97,725
Workers' Comp Claims          
    Retail stores 1,371 1,279 1,299 1,447 1,398
    All other locations 229 258 259 288 213 
    Total 1,600 1,537 1,558 1,735 1,611 
Time Loss Claims          
    Retail stores 197 310 351 379 411 
    All other locations 69 128 120 119 104 
    Total 266 438 471 498 515 
Hours of Exposure          
    Retail stores 83,678,276 75,520,520 80,304,899 75,575,852 78,791,871 
    All other locations 29,191,610 19,322,055 28,179,913  22,003,612 27,928,239 
    Total 112,869,886 94,842,575 108,484,812 97,579.464 106,720,110 
Rate of Injury Per 200,000 Hours Worked          
    Retail stores 0.47 0.82 0.87 1.00 1.04
    All other locations

0.47

1.32 0.85 1.08 0.74 
    Average 0.47 1.07 0.86 1.04 0.89 
Safety/Injury Incident Reports          
    Retail stores 6,289 6,125 5,474 6,102  5,346 
    All other locations 708 677 671 778  467 
    Total 6,997 6,802 6,145 6,880 5,813 
Occupational Injury-related Fatalities          
    Retail stores 0 0 0 0
    All other locations 0 0 0 0
    Total 0 0 0 0
    Experience modification factor 0.64 0.71 0.84  0.84 0.93 
     * Data represents Fiscal Year (Feb-Jan)
Community
Community Leaders 2015 2016 2017 2018 2019
# of Community Leaders 2,520 2,207 2,800 2,800 2,700
     
Employee Volunteering 2015 2016 2017 2018 2019
# of Employee Volunteers 33,000 31,000 33,000 37,000  35,000
    # of Employees 141,000 135,000 135,000 135,000  129,000 
    % of Employees Volunteering 23% 23% 24%  27%  27% 
     
# of Hours Volunteered 504,378 417,968 420,811 431,534 355,575
    # of Hours Per Volunteer 15 13 13 12 10 
    # of Hours Per Employee 4 3 3 3  3
(*Full- and part-time, non-seasonal employees)          
     
Youth 2015 2016 2017 2018 2019
# of Youth Who Received Job Training Through This Way Ahead to Date (cumulative totals) 2,042 2,713 3,900 5,677 8,201
     
Financial Donations 2015 2016 2017 2018 2019
Employee Participation $2,569,955 $1,700,795 $1,650,331 $2,091,172  $1,151,287
     
Total Value of Employee Giving 2015 2016 2017 2018 2019
Total Value to Community from Employee Time and Money $17,274,553 $14,355,055 $14,770,938 $15,829,224 $12,362,627
Total Gap Inc. and Gap Foundation Giving $29,065,283 $20,341,167 $14,518,978 $18,157,698  $17,429,000
*Data represents Fiscal Year (Feb - Jan) 
Environment
Energy Consumption 2015 (Global) 2016 (Global) 2017 (Global; market-based)  2018 (Global; market-based)  2019 (Global; market-based) 
Energy consumption from operations (thousand MWh)*/** 1,167 1,101 1,096 1,086 1,047
By building type          
        Headquarters**** 57 53 57 49 45
        Distribution Centers 141 131 138 142 137
        Stores 969 917 900 895 864
By region          
        Americas 978 919 913 909 885
        Europe, Middle East, and Africa (EMEA) 63 54 45 40 40
        Asia Pacific 126 129 139 138 123
By source          
        Direct sources (corresponds with Scope 1 emissions) 161 130 143 152 150
       Natural gas 149 126 138 147 146
       Jet fuel 2 3 4 4 2
       #2 Fuel oil 3 0 0 0 0
       Propane 2 1 1 1 1
Indirect sources (corresponds with Scope 2 emissions) 1,059 971 953 935 898
       Electricity 1,004 963 947 928 892
       Chilled Water 1 2 1 1 1
       Steam 6 7 5 6 6
Annual reduction rate in operational energy consumption (%) 0% -6% -0.45%  -0.91% -3.6%
Energy consumption intensity (million KWh/million square feet) 23.62 23.18 22.44 22.33 21.25
Energy consumption per $ revenue (KWh/USD) 0.074 0.071  0.069 0.066 0.064
      
Greenhouse Gas (GHG) Emissions  2015 (Global)  2016 (Global) 2017 (Global; market-based)  2018 (Global; market-based)   2019 (Global; market-based) 
Total Greenhouse gas emissions (metric tonnes CO2e, corresponds with Scopes 1, 2, and 3)*/**  1,078,782 1,087,592  1,056,606 1,026,061 927,806
Greenhouse gas emissions (metric tonnes CO2e) (corresponds with Scopes 1 and 2)*/**  481,122 447,687  405,503 387,643 363,586
Reduction rate from baseline (2015) (%, for Scopes 1 and 2 only)  Baseline  -6.95% -16.89% -23.05% -24.43%
    Scope 1 GHG emissions (metric tonnes CO2e)  28,495 23,810  26,320 27,818 27,316
       By building type          
          Headquarters**** 1,466  1,559  1,797 1,691 1,617
          Distribution Centers  6,885  5,556 6,688 6,384 6,004
          Stores  20,144 16,696  17,834 19,743 19,695
       By region          
          Americas  25,125 21,711  23,790 25,602 24,821
          Europe, Middle East, and Africa (EMEA) 1,503 746 965 618 888
          Asia Pacific 1,866 1,354 1,565 1,598 1.606
       By source          
          Natural gas  27,006 22,813  24,957  26.584 26,480
          Jet fuel  425 704  1,109 991  610
          #2 Fuel oil  692 0 0 0
          Propane  372 290  254 244 226
    Scope 2 GHG emissions (metric tonnes CO2e)  452,627 423,877  379,183 359,825 336,270
       By building type          
          Headquarters**** 18,916  15,894  15,857 11.292 8,703
          Distribution Centers  41,054 39,598  32,033 29,508 28,885
          Stores  392,658 368,386  331,294 319,025 298,683
       By region          
          Americas  360,627 331,032  289,525 273,578 260,836
          Europe, Middle East, and Africa (EMEA)  20,795 19,429  13,373 11,985 11,571
          Asia Pacific  71,205 73,417  76,285 74,262 63,864
       By source          
          Purchased electricity for operations  450,523 421,501  377,426 357,795 334,496
          Chilled Water  264 273  101 295 95
          Steam  1,841 2,103  1,655 1,932 1,680
    Scope 3 GHG emissions (metric tonnes CO2e)  597,660 639,905  651,103 638,418  587,249
       By source          
          Upstream tranportation and distribution 549,110  570,218  570,211 576,828 527,801
          Business travel 15,627 32,598  40,240 33,059 34,041
          Franchise 32,923  37,089  40,652 28,531 25,407
      
 Water Stewardship 2015 2016 2017 2018 2019
Number of denim laundries participating in the Water Quality Program  63  63 52  47 48
% of denim laundries passing annual Water Quality Program tes t*******   100%  100% 100% 90% 87.5%
      
Supplier Participation in Sustainable Apparel Coalition (SAC) Higg Index  2015 2016 2017 2018  2019 
# of Tier 1 suppliers responding to SAC Higg Index survey 527 452  657 661 674
% of Tier 1 suppliers responding to SAC Higg Index survey 58%  72% 94% 95%  97%
# of Tier 2 suppliers responding to SAC Higg Index survey 19 86  108 169  174
      
Environmental data represents Calendar Year (Jan - Dec) 
* 2013 data was restated in 2014 as a result of refined site lists and greater visibility into open and close dates. Restated data only varies from previously reported data by approximately 1%.
** Gap Inc. measured global energy and emissions data for the first time in 2014. Previous years covered only the U.S. and Puerto Rico.
*** No reduction rate could be calculated for 2014 since this was the first year Gap Inc. reported on global energy and GHG data.
**** Headquarters scope includes corporate, field and headquarter offices and call centers.
***** Data is self-reported by Tier 1 strategic suppliers and includes extropolated data for suppliers who did not report.
****** In 2014, the percentage of facilities passing the Water Quality Program decreased to 81% from 98% in 2013. Because our updated WQP policies and procedures were only approved and implemented in July 2014, the WQP 2014 program only started in August, several months later than scheduled. This means that laundries had far less time to prepare and finish the testing. All facilities passed the WQP by March 2015.
*******In 2018, we aligned the Water Quality Program with the ZDHC Wastewater Guidelines and updated our scoring. “Passing” refers to denim laundries that met at least the Foundational Level for Conventional Parameters