Measuring Our Progress
We collect and analyze data across key areas affecting people and the environment.
Data plays a central role in evaluating our progress and improving our programs. We use data to understand trends, gain insights into issues and identify new opportunities to make improvements. The tables below present data across four key categories: factory working conditions, employees, communities and environmental performance.
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Working Conditions at Garment Factories that Make Gap Inc. Branded Clothing
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Independent Factories
Supplying Branded Clothing to Gap Inc. Brands |
2013 | 2014 | 2015 | 2016 | 2017 |
| # of Factories Active During the Full Fiscal Year | 856 | 854 | 795 | 765 | 701 |
| % of Active Full Year Factories Assessed | 97.4% | 99.6% | 97.9% | 95.6% | 90.2% |
| # of Assessed Factories Active During Part of the Fiscal Year | 2013 | 2014 | 2015 | 2016 | 2017 |
| All Sourcing Countries | 1152 | 1083 | 1003 | 933 | 855 |
| % Change from prior year | -2% | -6% | -7% | -7% | -8% |
| New Factory Evaluations and Approvals | 2013 | 2014 | 2015 | 2016 | 2017 |
| All Sourcing Countries | |||||
| # of new factories evaluated | 240 | 163 | 141 | 129 | 137 |
| % approved | 66% | 60% | 82% | 78% | 65% |
| % pending | 21% | 2% | 7% | 20% | |
| Share of Sourcing Unit Volume from Preferred Supplier Factories | 2013 | 2014 | 2015 | 2016 | 2017 |
| All Sourcing Countries | 56% | 65% | 70% | 75% | |
| Factory Ratings (Active factories at Year End) Green - Good, Yellow - Fair, Red - Action Required |
2013 | 2014 | 2015 | 2016 | 2017 |
| # of factories | 1019 | 1107 | 915 | 875 | 813 |
| Green (dark) | 11.6% | 12.2% | 42.3% | 35.0% | 36.9% |
| Green (light) | 34% | 32.9% | |||
| Yellow | 38.1% | 36.2% | 39.2% | 48.9% | 58.1% |
| Red | 16.4% | 18.7% | 18.5% | 16.0% | 5.0% |
| (in 2015, we updated our ratings methodology to one green level) | |||||
| Code of Vendor Conduct (COVC) Issues at Assessed Factories Supplying Branded Clothing to Gap Inc. | |||||
| 2015-2017 Findings and Resolution | |||||
| 2011-2014 Findings | |||||
| *Data represents Fiscal Year (Feb - Jan) | |||||
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Employees
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| Gap Inc. Owned Facilities | |||||
| U.S. Racial Breakdown | 2013 | 2014 | 2015 | 2016 | 2017 |
| White | |||||
| All | 53% | 51% | 50% | 48% | 47% |
| Management | 75% | 74% | 73% | 72% | 74% |
| New Hires | 51% | 49% | 46% | 44% | 41% |
| Asian | |||||
| All | 6% | 6% | 7% | 7% | 7% |
| Management | 9% | 9% | 9% | 10% | 10% |
| New Hires | 6% | 6% | 6% | 6% | 6% |
| Black | |||||
| All | 19% | 19% | 19% | 19% | 20% |
| Management | 6% | 6% | 7% | 6% | 6% |
| New Hires | 23% | 24% | 24% | 24% | 25% |
| Hispanic | |||||
| All | 18% | 20% | 20% | 21% | 22% |
| Management | 9% | 10% | 10% | 10% | 11% |
| New Hires | 16% | 17% | 18% | 19% | 21% |
| Other Minority | |||||
| All | 4% | 4% | 4% | 5% | 5% |
| Management | 1% | 1% | 1% | 2% | 2% |
| New Hires | 5% | 5% | 6% | 6% | 6% |
| Minorities | |||||
| All | 47% | 49% | 50% | 52% | 54% |
| Management | 25% | 26% | 27% | 28% | 29% |
| New Hires | 49% | 51% | 54% | 56% | 58% |
| * U.S. full-time and part-time, non-seasonal employees. Data on ethnic diversity not available outside the U.S. | |||||
| Global Gender Representation | 2013 | 2014 | 2015 | 2016 | 2017 |
| VP & Above | |||||
| Women | 49% | 46% | 49% | 51% | 50% |
| Men | 51% | 54% | 51% | 49% | 50% |
| Director / Sr. Director | |||||
| Women | 59% | 59% | 59% | 61% | 61% |
| Men | 41% | 41% | 41% | 39% | 39% |
| Manager / Sr. Manager | |||||
| Women | 61% | 60% | 60% | 61% | 61% |
| Men | 39% | 40% | 40% | 39% | 32% |
| Store Management | |||||
| Women | 69% | 68% | 69% | 68% | 68% |
| Men | 31% | 32% | 31% | 32% | 32% |
| New Hires | |||||
| Women | 70% | 72% | 73% | 74% | 74% |
| Men | 30% | 28% | 27% | 26% | 26% |
| Overall | |||||
| Women | 73% | 74% | 74% | 75% | 76% |
| Men | 27% | 26% | 26% | 25% | 24% |
| U.S. Promotion Rates by Gender & Position | 2013 | 2014 | 2015 | 2016 | 2017 |
| VP & Above | |||||
| Women | 8% | 8% | 10% | 3% | 4% |
| Men | 3% | 5% | 13% | 7% | 11% |
| Director / Sr. Director | |||||
| Women | 12% | 9% | 12% | 10% | 9% |
| Men | 9% | 11% | 10% | 12% | 6% |
| Manager / Sr. Manager | |||||
| Women | 13% | 13% | 16% | 16% | 13% |
| Men | 14% | 13% | 15% | 14% | 13% |
| Professional | |||||
| Women | 7% | 7% | 6% | 7% | 8% |
| Men | 7% | 8% | 7% | 8% | 8% |
| Overall | |||||
| Women | 7% | 7% | 7% | 7% | 8% |
| Men | 7% | 8% | 8% | 8% | 8% |
| Global Share of Open Positions Filled by Internal Hires | 2013 | 2014 | 2015 | 2016 | 2017 |
| VP & Above | 71% | 57% | 70% | 71% | 61% |
| Director / Sr. Director | 67% | 65% | 65% | 64% | 52% |
| Manager / Sr. Manager | 57% | 60% | 58% | 59% | 57% |
| Store Management | 53% | 52% | 53% | 49% | 47% |
| Overall (including Store Associates) | 15% | 15% | 14% | 15% | 15% |
| Employee Benefits (U.S. data only) | 2013 | 2014 | 2015 | 2016 | 2017 |
| Health & Wellness Benefits | |||||
| % of employees participating in Gap Inc. medical plans (available to all full-time employees) | 80% | 80% | 80% | 80% | 78% |
| % of health care coverage for coverage costs for eligible employees paid by Gap Inc. | 78% | 77% | 77% | 78% | 78% |
| % of health care coverage for coverage costs for eligible employees' spouses and dependents paid by Gap Inc. | 71% | 70% | 69% | 68% | 68% |
| Financial Benefits | |||||
| GapShare 401(k) Plan | 2013 | 2014 | 2015 | 2016 | 2017 |
| % of eligible employees participating | 73% | 74% | 71% | 71% | 71% |
| Employee Stock Purchase Plan (ESPP) | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of employees participating | 6,983 | 6,930 | 5,453 | 5,421 | 4,800 |
| # of shares of common stock purchased | 811,221 | 798,796 | 949,751 | 1,260,362 | 1,113,646 |
| Work-Life Balance & Lifestyle Programs | 2013 | 2014 | 2015 | 2016 | 2017 |
| Wellness Programs | 1,900 | 5,101 | 6,115 | 3,001 | 5,736 |
| Commuter Benefits | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of employees participating | 39,000 | 41,300 | 34,934 | 33,192 | 32,977 |
| Employee savings | $1,334,203 | $1,296,511 | $1,663,623 | $1,712,586 | $1,413,3744 |
| Tuition Reimbursement | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of employees benefitting | 1,099 | 1,109 | 330 | 320 | 281 |
| Total reimbursed for employees | $1,010,874 | $1,326,038 | $614,484 | $576,972 | $493,552 |
| Average reimbursement per employee | $1,752 | $1,196 | $1,862 | $1,803 | $1,756 |
| Employee savings from merchandise discount program | $72,000,000 | $67,100,949 | $60,651,713 | $60,567,304 | $75,898,498 |
| Community Investment Benefits | |||||
| Gift Match | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of employees participating | 3,300 | 2,950 | 3,716 | 2,346 | 3,458 |
| Gap Inc. donation to non-profits | $2,100,000 | $1,300,000 | $1,335,298 | $1,289,275 | $1,472,393 |
| Money for Time | |||||
| Gap Inc. donation to non-profits | $290,000 | $426,000 | $342,500 | $232,720 | $271,350 |
| Board Service Match | |||||
| Gap Inc. donation to non-profits | $85,000 | $100,000 | $708,000 | $48,975 | $61,500 |
| Field Team Grant | |||||
| Gap Inc. and Gap Foundation grants to non-profits | $978,000 | $996,000 | $708,000 | $1,131,900 | $1,216,500 |
| Workplace Health & Safety Data (U.S. data only) | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of Gap Inc. Employees | |||||
| Retail stores | 89,972 | 109,595 | 109,011 | 87,283 | 88,958 |
| All other locations | 11,155 | 15,848 | 15,641 | 11,303 | 11,904 |
| Total | 101,127 | 125,443 | 124,652 | 98,586 | 100,862 |
| Workers' Comp Claims | |||||
| Retail stores | 1,541 | 1,370 | 1,371 | 1,279 | 1,299 |
| All other locations | 130 | 210 | 229 | 258 | 259 |
| Total | 1,671 | 1,580 | 1,600 | 1,537 | 1,558 |
| Time Loss Claims | |||||
| Retail stores | 162 | 137 | 197 | 310 | 351 |
| All other locations | 33 | 33 | 69 | 128 | 120 |
| Total | 195 | 170 | 226 | 438 | 471 |
| Hours of Exposure | |||||
| Retail stores | 77,416,881 | 88,025,354 | 83,678,276 | 75,520,520 | 80,304,899 |
| All other locations | 21,611,996 | 19,477,284 | 29,191,610 | 19,322,055 | 28,179,913 |
| Total | 99,028,877 | 107,502,638 | 112,869,886 | 94,842,575 | 108,484,812 |
| Rate of Injury Per 200,000 Hours Worked | |||||
| Retail stores | 3.98 | 3.11 | 3.28 | 3.39 | 3.24 |
| All other locations | 1.2 | 2.16 | 1.57 | 2.67 | 1.84 |
| Average | 3.37 | 2.63 | 2.84 | 3.03 | 2.54 |
| Safety/Injury Incident Reports | |||||
| Retail stores | 6,815 | 7,067 | 6,289 | 6,125 | 5,474 |
| All other locations | 1,164 | 553 | 708 | 677 | 671 |
| Total | 7,979 | 7,620 | 6,997 | 6,802 | 6,145 |
| Occupational Injury-related Fatalities | |||||
| Retail stores | 0 | 0 | 0 | 0 | 0 |
| All other locations | 0 | 0 | 0 | 0 | 0 |
| Total | 0 | 0 | 0 | 0 | 0 |
| Experience modification factor | 0.75 | 0.68 | 0.64 | 0.71 | 0.84 |
| * Data represents Fiscal Year (Feb-Jan) | |||||
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Community
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| Community Leaders | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of Community Leaders | 3,184 | 3,450 | 2,520 | 2,207 | 2,800 |
| # of Community Leaders with Long-term Non-Profit Partners | 677 | 899 | 1,745 | 1,669 | 2,275 |
| Employee Volunteering | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of Employee Volunteers | 50,300 | 39,800 | 33,000 | 31,000 | 33,000 |
| # of Employees | 131,625 | 133,791 | 126,088 | 98,586 | 100,862 |
| % of Employees Volunteering | 38% | 30% | 26% | 31% | 33% |
| # of Hours Volunteered | 502,510 | 558,576 | 504,378 | 417,968 | 420,811 |
| # of Hours Per Volunteer | 10 | 14 | 17 | 15 | 13 |
| # of Hours Per Employee | 3.8 | 4.2 | 4 | 4 | 3 |
| (*Full- and part-time, non-seasonal employees) | |||||
| Youth | 2013 | 2014 | 2015 | 2016 | 2017 |
| # of Youth Who Received Job Training Through This Way Ahead to Date (cumulative totals) | 1,317 | 1,620 | 2,042 | 2,713 | 3,900 |
| Financial Donations | 2013 | 2014 | 2015 | 2016 | 2017 |
| Employee Participation | $3,350,000 | $3,170,000 | $2,569,955 | $1,700,795 | $1,650,331 |
| Total Value of Employee Giving | 2013 | 2014 | 2015 | 2016 | 2017 |
| Total Value to Community from Employee Time and Money | $17,002,782 | $17,251,648 | $17,274,553 | $14,355,055 | $14,770,938 |
| Total Gap Inc. and Gap Foundation Giving | $28,800,000 | $27,480,000 | $29,065,283 | $20,341,167 | $14,518,978 |
| *Data represents Fiscal Year (Feb - Jan) | |||||
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Environment
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|---|---|---|---|---|---|---|
| Energy Consumption | 2013 (U.S.) | 2014 (U.S.) | 2014 (Global) | 2015 (Global) | 2016 (Global) | 2017 (Global; market-based) |
| Energy consumption from operations (thousand MWh)*/** | 952 | 928 | 1,168 | 1,167 | 1,101 | 1,096 |
| By building type | ||||||
| Headquarters**** | 62 | 58 | 67 | 57 | 53 | 57 |
| Distribution Centers | 123 | 113 | 121 | 141 | 131 | 138 |
| Stores | 767 | 757 | 980 | 969 | 917 | 900 |
| By region | ||||||
| Americas | 1,019 | 978 | 919 | 913 | ||
| Europe, Middle East, and Africa (EMEA) | 63 | 63 | 54 | 45 | ||
| Asia Pacific | 86 | 126 | 129 | 139 | ||
| By source | ||||||
| Direct sources (corresponds with Scope 1 emissions) | 137 | 144 | 171 | 161 | 130 | 143 |
| Natural gas | 133 | 139 | 166 | 149 | 126 | 138 |
| Jet fuel | 2 | 2 | 2 | 2 | 3 | 4 |
| #2 Fuel oil | 1 | 1 | 1 | 3 | 0 | 0 |
| Propane | 1 | 2 | 2 | 2 | 1 | 1 |
| Indirect sources (corresponds with Scope 2 emissions) | 815 | 784 | 996 | 1,059 | 971 | 953 |
| Electricity | 811 | 780 | 992 | 1,004 | 963 | 947 |
| Chilled Water | 1 | 1 | 1 | 1 | 2 | 1 |
| Steam | 2 | 3 | 3 | 6 | 7 | 5 |
| Annual reduction rate in operational energy consumption (%) | -1% | -3% | N/A*** | 0% | -6% | -0.45% |
| Energy consumption intensity (million KWh/million square feet) | 22.01 | 22.14 | 22.78 | 23.62 | 23.18 | 22.44 |
| Energy consumption per $ revenue (KWh/USD) | 0.061 | 0.057 | 0.071 | 0.074 | 0.071 | 0.069 |
| Greenhouse Gas (GHG) Emissions | 2013 (U.S.) | 2014 (U.S.) | 2014 (Global) | 2015 (Global) | 2016 (Global) | 2017 (Global; market-based) |
| Total Greenhouse gas emissions (metric tonnes CO2e, corresponds with Scopes 1, 2, and 3)*/** | 491,100 | 720,487 | 1,078,782 | 1,087,592 | 1,056,606 | |
| Greenhouse gas emissions (metric tonnes CO2e) (corresponds with Scopes 1 and 2)*/** | 422,272 | 407,454 | 499,859 | 481,122 | 447,687 | 405,503 |
| Reduction rate from 2008 goal (%, for Scopes 1 and 2 only) | -31% | -34% | Baseline | -6.95% | -15.72% | |
| Scope 1 GHG emissions (metric tonnes CO2e) | 25,024 | 26,293 | 31,275 | 28,495 | 23,810 | 26,320 |
| By building type | ||||||
| Headquarters**** | 1,855 | 1,739 | 1,780 | 1,466 | 1,559 | 1,797 |
| Distribution Centers | 5,362 | 5,328 | 6,118 | 6,885 | 5,556 | 6,688 |
| Stores | 17,807 | 17,807 | 23,378 | 20,144 | 16,696 | 17,834 |
| By region | ||||||
| Americas | 29,843 | 25,125 | 21,711 | 23,790 | ||
| Europe, Middle East, and Africa (EMEA) | 1,433 | 1,503 | 746 | 965 | ||
| Asia Pacific | 1,866 | 1,354 | 1,565 | |||
| By source | ||||||
| Natural gas | 24,033 | 25,165 | 30,046 | 27,006 | 22,813 | 24,957 |
| Jet fuel | 540 | 564 | 564 | 425 | 704 | 1,109 |
| #2 Fuel oil | 213 | 213 | 213 | 692 | 4 | 0 |
| Propane | 238 | 351 | 452 | 372 | 290 | 254 |
| Scope 2 GHG emissions (metric tonnes CO2e) | 397,248 | 381,161 | 468,584 | 452,627 | 423,877 | 379,183 |
| By building type | ||||||
| Headquarters**** | 18,850 | 18,308 | 23,116 | 18,916 | 15,894 | 15,857 |
| Distribution Centers | 45,319 | 39,208 | 41,178 | 41,054 | 39,598 | 32,033 |
| Stores | 333,080 | 323,646 | 404,290 | 392,658 | 368,386 | 331,294 |
| By region | ||||||
| Americas | 393,926 | 360,627 | 331,032 | 289,525 | ||
| Europe, Middle East, and Africa (EMEA) | 21,077 | 20,795 | 19,429 | 13,373 | ||
| Asia Pacific | 53,582 | 71,205 | 73,417 | 76,285 | ||
| By source | ||||||
| Purchased electricity for operations | 396,390 | 379,978 | 467,400 | 450,523 | 421,501 | 377,426 |
| Chilled Water | 260 | 199 | 199 | 264 | 273 | 101 |
| Steam | 598 | 984 | 984 | 1,841 | 2,103 | 1,655 |
| Scope 3 GHG emissions (metric tonnes CO2e) | 68,828 | 220,628 | 597,660 | 639,905 | 651,103 | |
| By source | ||||||
| Upstream tranportation and distribution | 54,421 | 169,402 | 549,110 | 570,218 | 570,211 | |
| Business travel | 14,407 | 21,921 | 15,627 | 32,598 | 40,240 | |
| Franchise | 29,305 | 32,923 | 37,089 | 40,652 | ||
| Greenhouse gas emissions from Tier 1 suppliers (metric tonnes CO2e)***** | 3,389,899 | 4,354,461 | 4,242,915 | |||
| Greenhouse gas emissions per $USD revenue (metric tonnes CO2e/million $USD revenue, corresponds with Scopes 1, 2, and 3) | 26.98 | 25.23 | 30.41 | 30.45 | 28.85 | |
| Water | 2013 (U.S.) | 2014 (U.S.) | 2014 (U.S.) | 2015 (U.S.) | 2016 (U.S.) | 2017 (U.S.) |
| Water consumption from operations (million m3) | 1.22 | 1.19 | 1.14 | 1.07 | 0.94 | |
| 2013 (Global) | 2014 (Global) | 2015 (Global) | 2016 (Global) | 2017 (Global) | ||
| Water consumption from Tier 1 suppliers (million m3) ***** | 83 | 85 | 67 | 70 | ||
| Number of denim laundries participating in the Water Quality Program | 69 | 47 | 63 | 63 | 52 | |
| % of denim laundries passing annual Water Quality Program test ****** | 99% | 81% | 100% | 100% | 100% | |
| Supplier Participation in Sustainable Apparel Coalition (SAC) Higg Index | 2013 (Global) | 2014 (Global) | 2015 (Global) | 2016 (Global) | 2017 (Global) | |
| # of Tier 1 suppliers responding to SAC Higg Index survey | 235 | 454 | 527 | 452 | 657 | |
| % of Tier 1 suppliers responding to SAC Higg Index survey | 45% | 58% | 72% | 94% | ||
| # of Tier 2 suppliers responding to SAC Higg Index survey | 16 | 19 | 86 | 108 | ||
| Environmental data represents Calendar Year (Jan - Dec) | ||||||
| * 2013 data was restated in 2014 as a result of refined site lists and greater visibility into open and close dates. Restated data only varies from previously reported data by approximately 1%. | ||||||
| ** Gap Inc. measured global energy and emissions data for the first time in 2014. Previous years covered only the U.S. and Puerto Rico. | ||||||
| *** No reduction rate could be calculated for 2014 since this was the first year Gap Inc. reported on global energy and GHG data. | ||||||
| **** Headquarters scope includes corporate, field and headquarter offices and call centers. | ||||||
| ***** Data is self-reported by Tier 1 strategic suppliers and includes extropolated data for suppliers who did not report. | ||||||
| ****** In 2014, the percentage of facilities passing the Water Quality Program decreased to 81% from 98% in 2013. Because our updated WQP policies and procedures were only approved and implemented in July 2014, the WQP 2014 program only started in August, several months later than scheduled. This means that laundries had far less time to prepare and finish the testing. All facilities passed the WQP by March 2015. | ||||||